Principal Product Manager AI & Conversational Interfaces
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Job Location:
Palo Alto, CA - USA
Monthly Salary:
$ 220 - 240
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim) while often overlooked is the foundation of the entire industry. Its currently highly manual involving phone calls faxes and gut instinct costing tens of billions of dollars a year. We can do better.
At Assured we provide large insurers with the software solutions they need to win in a modern technology-driven world. From self-service claim-filing software to backend fraud detection were the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments life at Assured is dynamic collaborative and rewarding.
At Assured were redefining how people interact with insurance through intelligent conversational experiences. As our Principal Product Manager youll lead the charge in shaping our AI-powered product vision and drive innovation at the intersection of LLMs chat interfaces and customer empathy.
This is a strategic and hands-on role for someone who loves building products that make complex systems feel simple human and intelligent.
What Youll Do
Drive the AI Product Vision: Define and execute our roadmap for LLM-powered products and conversational AI experiences that transform how users engage with our platform.
Own the Full Product Lifecycle: From idea to launch prioritize define and deliver impactful features that align with user needs and business outcomes.
Collaborate Across Disciplines: Partner with engineers data scientists and designers to craft intuitive intelligent experiences powered by cutting-edge AI.
Be the Voice of the Customer: Translate insights from users clients and stakeholders into clear product decisions and innovations.
Use Data as Your Compass: Leverage metrics experimentation and analytics to drive iteration and continuous model improvement.
Shape Company Strategy: Work directly with senior leadership to guide Assureds AI initiatives and long-term product vision.
What You Bring
Deep AI Product Experience: Youve built and shipped AI-driven products ideally leveraging LLMs (e.g. GPT Claude) or conversational AI technologies.
Proven Product Leadership: A track record of launching and scaling impactful products in dynamic fast-paced environments.
Technical Depth: Comfortable engaging with engineering and ML teams experience with APIs AI platforms or NLP systems is a big plus.
Analytical Mindset: Data-driven metrics-obsessed and confident in using experimentation to guide decisions.
Strategic Hands-On: You balance visionary thinking with strong executional focus.
Empathy for Users: Passionate about crafting elegant human-centered experiences that solve real-world problems.
Exceptional Communication: Able to simplify complex ideas and inspire both technical and non-technical audiences.
Benefits:
Competitive Compensation: Enjoy a competitive salary and equity package!
Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
Dental Insurance: We protect those pearly whites
Vision Insurance: Everyone can see clearly now at Assured
Life Insurance: Its on the house! Provided at no cost to you
Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
Family Leave: Maternity and paternity leave options
Financial Wellness: 401(k) contribution with Assured contributing 3% of your income even if you dont contribute
Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending
**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate please contact us directly at before sharing any personal information**
Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.
Required Experience:
Staff IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Assured provides P&C carriers with solutions to digitally ingest, service, and process claims.
