Strategic Operations Manager

Position Overview

Key Responsibilities

Business Unit Operations & Cadence

• Own and support the operating rhythm of the business unit including monthly and quarterly cadences with the Enterprise

• Develop agendas materials and analyses to ensure meetings are efficient data-driven and decision-oriented

• Track follow-ups decisions and action items to drive accountability and execution

Cross-Functional Partnership & Influence

• Partner closely with Payments BU leadership Finance and Enterprise Strategy

• Act as connective tissue between the business unit and the broader enterprise ensuring alignment on priorities and decisions

• Influence prioritization and investment decisions through clear insights structured analysis and strong executive communication

Strategic Projects & Growth Initiatives

• Lead and support strategic analyses to identify and evaluate new growth opportunities (e.g. new markets products customer segments partnerships or M&A themes)

• Build market sizing financial models and business cases to support investment decisions

• Conduct competitive and industry research to inform strategic recommendations

• Support senior leaders with clear concise recommendations and executive-ready materials

Qualifications

• 4 years of professional experience ideally with a background in management consulting investment banking or private equity

• Strong analytical and financial modeling skills; comfortable building structured analyses from scratch

• Exceptional written and verbal communication skills including the ability to synthesize complex topics for executive audiences

• Highly organized detail-oriented and able to manage multiple workstreams simultaneously

• Comfortable operating in ambiguity and moving between strategic thinking and tactical execution

• Startup or high-growth company experience is a plus

• Experience in healthcare payments or fintech is a plus but not required

Why This Role

• High visibility and direct exposure to senior leadership

• Opportunity to influence both day-to-day execution and long-term strategy

• Broad scope across operations strategy and growth

• Strong platform for future leadership roles in strategy operations or general management

Base Salary Range

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.

Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.