Environmental Services Consultant

Job Description

Continuous Quality Improvement

• Identifies co-designs and supports the implementation of continuous quality improvement initiatives across the Division that will result in safe reliable and effective resident care and staff experience with a focus on environmental services;

• Participates in the development of and leads the implementation of quality improvement initiatives that align to Extendicares strategic quality priorities;

• Collaborates with Homes/Communities to foster and hardwire a culture of performance excellence through in-person role modeling coaching and mentoring of staff and leaders.

Quality Assurance Compliance & Performance

• Monitors quality safety and enterprise risk management practices across the Division to ensure implementation and sustainability of Extendicares quality and resident safety framework

• Provides implementation support for quality assurance processes practices and action plans including but not limited to those related to Accreditation and federal/provincial regulations; and

• Creates shares and discusses performance results related to quality and experience indicators to drive data-informed decision making.

• Provides support for operational decision making related to improving the experience for residents and staff in the following ways:

• Reviewing housekeeping laundry pest control and general waste management systems processes and procedures in Homes/Communities including making recommendations and providing support for improvement;

• Observing the condition of the physical environment and collaborating with the leadership of the Homes/Communities and the Engineering Department to address any identified opportunities for improvement/risk mitigation;

• Ensuring environmental services and practices align with applicable Occupational Health and Safety legislation and Extendicare policies.

Qualifications:

• Post Secondary Education in Environmental Services or equivalent experience

• Minimum 3-5 years of experience in progressive positions preferably in LTC Homes and/or Retirement Communities

• Experience in design and construction architectural plans and cleaning principles/methods

• Experience in implementation and evaluation of infection control standards and processes

• Experience with quality improvement theory methodologies and science

• Experience in project coordination and change management in relation to advancing the quality of environmental services

• Experience with data analysis to determine performance improvement opportunities

• Ability to understand and apply legislative regulatory and quality assurance frameworks related to environmental services in LTC Homes and Retirement Communities

• Experience partnering with diverse stakeholders

• Excellent interpersonal skills in consensus-building negotiation and conflict resolution

• Excellent oral and written communication skills

• Passion for safety culture change and service excellence

• Ability and commitment to regularly travel across assigned provinces (i.e. 80% of role is in the Homes/Communities); some national travel may be required

At Extendicare we believe that working as a team creates an environment that allows us to reach our potential. We value each employee encourage equal opportunity for growth and recognize achievement. As a valued member of our team you can expect:

• Continuous mentorship support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 operated senior care and living centres as well as our home health care operations we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors population in Canada. Our qualified and highly trained workforce of more than 20000 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

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Time Type

Compensation Details

At Extendicare weve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together we foster a culture of collaboration innovation and accountabilitycreating solutions that strengthen our services and improve lives every day.

We arecommitted to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is areplacement for an existing roleand to support transparency a hiring range may be included with this posting. Howeverfinal salary offers are based on a variety of factorssuch as your skills experience education and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.

Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.