IT Solution Analyst – CGI Malaysia (Client Engagement)
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
CGI Malaysia is seeking an experienced IT Solution Analyst to bridge business needs and technology delivery for a clients application landscape. You will gather and clarify requirements translate them into functional and technical specifications and partner with delivery teams to design build test and support high-quality solutions across the software development lifecycle.
Your future duties and responsibilities:
) Requirements & Solution Definition
Gather analyze and translate business requirements into functional and technical solutions.
Facilitate workshops with business and IT stakeholders to confirm scope assumptions dependencies and acceptance criteria.
Document end-to-end processes user journeys and data flows; identify gaps risks and impacts across systems.
2) Specifications & Delivery Support
Prepare Functional Specification Documents (FSD) and Technical Specification Documents (TSD).
Collaborate with developers and architects to produce solution designs interface specifications and data mappings.
Support project delivery activities including estimation inputs planning change requests and release readiness.
3) Testing Training & Post-Go-Live Support
Support FUT SIT and UAT testing activities (test planning test cases defect triage and retest coordination).
Conduct user training and provide post-implementation support to ensure smooth adoption.
Participate in incidents service requests and problem management; perform root cause analysis and drive preventive actions.
4) Continuous Improvement
Promote documentation standards traceability and governance across requirements changes and releases.
Identify opportunities to improve processes usability and performance; support automation of repeatable analysis/reporting where applicable.
Required qualifications to be successful in this role:
Higher Diploma or Degree in Computer Science IT Software Engineering Electronics or equivalent.
Minimum 5 years of experience in IT application development implementation and support.
Minimum 5 years of experience as a System/Solution Analyst.
Strong analytical problem-solving stakeholder management and communication skills.
Experience with Oracle SQL Server and PostgreSQL.
Good spoken and written English Preferred
Experience working in Agile/Scrum delivery with tools such as JIRA/Confluence (or equivalent).
Exposure to API integrations (REST/SOAP) data integration patterns and basic security considerations (roles access logging).
Hands-on understanding of application support operations (ITIL practices: incident/change/release).
Strong Advantage
Knowledge of C#.NET Java Mendix and/or PL/SQL.
Experience producing clear audit-ready documentation and leading cross-team alignment for complex changes.
Domain exposure to manufacturing/industrial environments and systems is a plus.
Travel & Work Style
Based primarily in Kuala Lumpur with on-site presence as required by the client and project needs.
May require occasional after-hours / weekend support for planned changes maintenance windows or critical incidents.
Comfortable working with global stakeholders across time zones and cultures.
Success Profile at CGI
Client-first outcome-oriented mindset with strong ownership and follow-through.
Structured problem-solving and clear communicationable to translate technical complexity into actionable plans.
Quality and reliability focusdisciplined with testing documentation and operational readiness.
Collaborative working style across infrastructure security application and business stakeholders.
Continuous improvement mindsetautomates where possible and seeks pragmatic scalable solutions.
Alignment with CGIs values ethics and entrepreneurial culture.
Skills:
- Analytical Thinking
- Linux
- RESTful (Rest-APIs)
- Windows
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- IT Experience
- SAP Materials Management
- SAP SuccessFactors
- Agile
- Business Analysis
- SAP
- Requirements Gathering
- SAP Finance & Controlling
- SAP Supply Chain Management
- SAP S/4HANA
- SDLC
- Oracle
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
