South America Business Intelligence Specialist São Caetano do SulSP
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu)
What Youll Do (Responsibilities)
- Development of strategic and executive dashboards to monitor sales performance OnStar service activation subscriptions and operational KPIs supporting business decisionmaking and identifying improvement opportunities.
- Creation of datasets and reports for customer segmentation based on engagement levels and critical lifecycle periods (trial grace expiration) optimizing communication flows and Call Center operations.
- Participation in the execution of the customer lifecycle communication strategy developing targeted datasets aligned with usage behavior and lifecycle stages enhancing remarketing and renewal actions.
- Efficient management of the relationship with the data agency ensuring critical deliveries (datasets dashboards reports data integration across Databricks Oracle Hive) within deadlines and quality standards fully aligned with business objectives. Contributed to the professional development of partners and colleagues strengthening collaboration and resulting in greater agility and accuracy in analyses.
- Exploration of Artificial Intelligence solutions to optimize data consumption and accessibility creating prototypes that simplify the visualization of key indicators and support more assertive negotiations between the Call Center and customers.
Your Skills & Abilities (Required Qualifications)
- Bachelor degree completed in Data Science Computer Engineering Systems Analysis and Development Information Technology or related fields
- English from intermediate level
- Knowledge and experience in Business Intelligence/Reporting Tools: Power BI Excel Cognos
- Databases: Oracle SQL Server
- Data Integration: SQL; Databricks
- GenIA experience
What Can Give You A Competitive Edge (Preference Qualifications)
- Spanish from intermediate level
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
IC
Key Skills
- Business Intelligence
- Cognos
- SQL
- Power BI
- QlikView
- Data Visualization
- ssrs
- Tableau
- SSIS
- Data Modeling
- Data Warehouse
- Data Analysis Skills
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
