MSP Level II Technician
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Job Location:
Bountiful, UT - USA
Yearly Salary:
$ 42000 - 55000
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
- Opportunity for advancement
- Training & development
- Wellness resources
- Provide advanced IT support for hardware software networks and cloud systems
- Manage escalated tickets and resolve issues quickly
- Support networks (firewalls switches Wi-Fi VPNs etc.)
- Maintain backups security tools and disaster recovery readiness
- Communicate clearly with clients and document work performed
- Assist with IT projects and mentor junior technicians
- Participate in occasional on-call support for urgent issues
- 35 years MSP or IT support experience
- Strong knowledge of Windows/Mac Microsoft 365 Active Directory
- Networking fundamentals (DNS DHCP VLANs VPNs Wi-Fi)
- Experience with RMM/ticketing tools (e.g. NinjaOne Autotask ServiceNow Zendesk)
- Solid troubleshooting communication and time-management skills
- IT certifications (CompTIA Microsoft etc.)
- Cloud platforms (Azure AWS Google Cloud)
- Scripting/automation (PowerShell Bash)
- Documentation and monitoring tools (IT Glue Hudu Auvik etc.)
- Competitive pay performance bonuses
- Health dental and vision reimbursement
- PTO and holidays
- Certification/professional development support
- Career growth opportunities
We offer a dynamic and supportive work environment where your contributions are valued and your professional growth is encouraged. At TeamLogic IT youll have the opportunity to work on diverse and challenging projects enhance your technical skills and make a meaningful impact on our clients businesses. If you have a strong IT background a problem-solving mindset and a passion for innovation youll thrive in our fast-paced ever-evolving industry. Our team is driven by a commitment to expanding boundaries leveraging expertise and delivering smart solutions. As part of a local office youll also benefit from the collaboration and support of a vast network of technicians across North America.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
IC
Key Skills
- Cluster
- IT
- B2C
- Key Account
- AutoCAD Drafting
About Company
TeamLogic IT is a nationwide network of businesses that provide comprehensive computer-based services for managing information technology.
