Senior Product Manager Technical, AWS Boost

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Were looking for an experienced Senior Product Manager - Technical to join our AWS Boost team and lead the development of our unified data center operations this role youll own the end-to-end product lifecycle for significant technical features that impact thousands of data center technicians and the global AWS infrastructure they maintain.

The ideal candidate combines deep technical knowledge of data center operations with strong business acumen. You should be comfortable diving deep into technical architectures while maintaining a clear focus on improving efficiency safety and reliability in our data centers. Youll need to effectively influence across organizations like Data Center Operations (DCO) and Data Center Systems (DCS) build consensus on complex technical decisions and drive execution through multiple engineering teams.

This role offers the opportunity to:
* Drive strategy and execution for AWS Boost the platform transforming how we manage data center lifecycle operations
* Work with technologies that power the backbone of AWS infrastructure
* Make decisions that directly impact technician experience and operational efficiency
* Influence the direction of significant technical investments in data center automation
* Build and launch features used by thousands of technicians across our global data center footprint

If youre excited about solving complex technical challenges in data center operations driving innovation in infrastructure management and delivering exceptional experiences for our technicians we want to hear from you.




Key job responsibilities
Product Strategy & Vision

* Define and own product strategy vision and roadmap for significant technical products/features
* Drive product discussions with executives and stakeholders regarding vision goals and tenets
* Contribute to operational planning and business reviews (OP1/QBR/MBR)
* Make data-driven decisions to influence technical priorities and business strategy

Technical Leadership

* Partner with engineering teams to evaluate technical feasibility and architectural decisions
* Assess impact of emerging technologies on product features and use cases
* Identify and address technical limitations that affect product scale performance or innovation
* Collaborate with senior/principal engineers on complex technical decisions

Customer Focus & Execution

* Work backwards from customer needs to define clear product requirements
* Lead market research and usability studies to validate product decisions
* Drive constructive dialogue between business stakeholders and engineering teams
* Make smart trade-offs between time effort and features
* Establish and track meaningful metrics to measure product success

Process & Communication

* Create clear product documentation including PRFAQs specifications and strategic narratives
* Develop product materials and training content for sales and technical teams
* Establish/simplify processes to ensure product meets customer needs
* Create mechanisms for measuring and reporting product performance



A day in the life
Your morning kicks off with a rush of excitement as you check the AWS Boost dashboard and discover your teams latest workflow update has slashed completion times by 3 minutes across thousands of daily operationsa win worth celebrating with your engineering team during stand-up. The day accelerates as you bounce between feedback sessions with technicians testing your latest feature whiteboarding integration solutions with the Workforce Discovery team and diving into a technical architecture discussion where your distributed systems knowledge helps solve a thorny integration challenge thats been stumping even your principal engineers.

By afternoon youre analyzing usage data that reveals surprising adoption patterns in newer facilitiesan insight that immediately reshapes your roadmap prioritiesbefore confidently presenting to senior leadership how your work planning feature will reduce unsellable time by 8% across the global AWS infrastructure. Just as youre wrapping up plans for tomorrows data center site visit (where youll get to don safety gear and observe your Parts Removal workflow in action) a Slack message pops up from a technician in Singapore thanking your team for making their work actually enjoyable for oncethe perfect end to a day where your decisions directly impact how thousands of people maintain the digital infrastructure powering much of the worlds internet.


About the team
You will be joining a team that is focused on driving the product requirements and enterprise service delivery mechanisms for all of the customer facing hardware software and solutions for Amazon LEO.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services

- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 151200.00 - 204600.00 USD annually