Sr. Infrastructure Reliability Engineer, Infrastructure Reliability & Quality

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Senior Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification assessment and mitigation for datacenter infrastructure equipment (Example: Air Handling Units LV Generator MV Transformers LV SWGR Breakers UPS Chillers etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification risk identification plan and execution. You must be ownership minded independent action and results oriented to succeed in an open collaborative environment.

Our Senior Reliability Engineers have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design manufacture as well as deployment stages. They drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis including thermal electrical chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Evaluate product design quality/reliability risks and assess electronics manufacture process related quality/reliability issues.

They drive critical component identification and the associated vendor selection and qualification requirements. Using their knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics they develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization.

During sustaining stage you will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. You will drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.

As an SME in the reliability engineering field and product reliability leadership as well as business negotiations and program management you will conduct problem analysis and solve as well as communicate with vendors.

In this role you will be required to travel within APAC and internationally.


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- Bachelors degree in Electrical or Mechanical Engineering Engineering Technology Reliability Engineering or 8 years of managing analyzing and communicating results to senior leadership experience
- 5 years of root cause analysis and troubleshooting or problem solving experience
- 5 years of product validation (Shock/Drop cycle testing environmental testing) experience

- Bachelors degree in Electrical or Mechanical Engineering Engineering Technology Reliability Engineering or 10 years of managing analyzing and communicating results to senior leadership experience
- Experience in supply chain commodity and supplier management in a high volume global sourcing and operations manufacturing environment with a global supply base of contract manufacturers
- Knowledge of critical data center mechanical and electrical equipment
- Experience managing multiple projects prioritizing planning and managing time

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.