Association Coordinator

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

ASSOCIATION COORDINATOR
GENERAL SUMMARY
The Association Coordinator provides support for projects within various functional areas including but not limited to operations membership event and registration management. This position reports to Association Director.

ESSENTIAL FUNCTIONS
Association Management

Demonstrate exceptional customer service through timely and professional interactions and attentive detail in handling requests.
Provide administrative and project support to the client teams.
Support the overall goals and objectives of the associations through additional responsibilities as required.
Provide input into client and Association Management operations processes procedures and policies.

Membership

Handle member inquiries and requests serving as a primary contact for a clients phone email and on-line membership presence.
Maintain the membership database and ensure the accuracy of its content.
Manage the member renewal and recruitment processes communications and reporting.
Maintain membership files and ensure all payments are received processed and reconciled.
Provide membership analytics for board and committees.
Support Association Membership Committee.

Event and Registration Management

Maintain and support web-based event and registration systems.
Maintain registration history documentation and compile registration reports for each event.
Use association management software to compile invoices and finalize database wrap-up.
Support registration efforts prior to and onsite for annual conference.
Support association committees dedicated to events.

MINIMUM AND PREFERRED QUALIFICATIONS

Bachelors degree in a related field.
Experience with association management systems (AMS) event registration platforms and/or website content management tools.
2 years of professional experience in customer service and data management.
Strong oral and written communication skills with proven ability to interact effectively with diverse stakeholders.
Proficiency in Microsoft Office Suite.
Demonstrated expertise in Salesforce for data entry reporting and management.
Excellent computer literacy and database management skills with strong attention to detail and organizational abilities.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required. Etherio retains the right to change or assign other duties to this position.

WORKPLACE LOCATION REQUIREMENTS
Qualified candidates are based in Georgia Atlanta or Washington DC. We operate as a Hybrid work environment working as a combination of remote and in-office presence as well as the possibility of being onsite at client and/or event locations.

TRAVEL REQUIREMENTS
Ability to travel at most 25% per year.

SCHEDULING REQUIREMENTS
Requires flexibility in scheduling such as the ability to work evenings and weekends to meet client event or company needs.

ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office) while also being able to stand and/or move for extended periods (such as when executing events onsite).
Need to lift carry push or drag boxes or equipment up to 30 lbs.
Frequently moves inside the office to access filing cabinets office machinery etc.
Need to adapt and function in various physical settings (for example conference centers indoor and outdoor spaces).
Occasionally required to position self in a stooping kneeling or crouching manner.
Frequently communicates with others and must be able to exchange accurate information in these situations.
Frequently uses computers and other electronic equipment.

ABOUT ETHERIO
At Etherio we have a purpose that drives all we do: We create meaningful partnerships experiences and connections that fuel growth and accelerate success for our clients and those they impact. Every day we deliver creative customer-focused solutions for our corporate and association clients - one meeting event or membership experience at a time. We recognize that to deliver that experience for our clients we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually were committed to supporting your learning and growth by providing opportunities for partnerships experiences and connections that will accelerate your own success. Together we live out our core values celebrate each others wins learn lessons from our failures and pursue excellence together.
Benefits include:

Medical dental vision and more.
401(k) with matching.
Generous paid time off.
Flexible and hybrid work schedules.

Our approach has earned us many industry awards over our 30 year history including 18 consecutive years on the CMI 25 North Americas Top 25 Meeting & Incentive Companies.

Join us at Etherio and become part of a team where your work has purpose your growth is championed and your results are rewarded. If youre excited to help shape exceptional experiences and build lasting connections wed love to meet you.

Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race creed national origin religion age color sex marital status sexual orientation gender identity disability citizenship status or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact

Required Experience:

ASSOCIATION COORDINATORGENERAL SUMMARYThe Association Coordinator provides support for projects within various functional areas including but not limited to operations membership event and registration management. This position reports to Association Director.ESSENTIAL FUNCTIONSAssociation Managemen...

Demonstrate exceptional customer service through timely and professional interactions and attentive detail in handling requests.
Provide administrative and project support to the client teams.
Support the overall goals and objectives of the associations through additional responsibilities as required.
Provide input into client and Association Management operations processes procedures and policies.

Membership

Handle member inquiries and requests serving as a primary contact for a clients phone email and on-line membership presence.
Maintain the membership database and ensure the accuracy of its content.
Manage the member renewal and recruitment processes communications and reporting.
Maintain membership files and ensure all payments are received processed and reconciled.
Provide membership analytics for board and committees.
Support Association Membership Committee.

Event and Registration Management

Maintain and support web-based event and registration systems.
Maintain registration history documentation and compile registration reports for each event.
Use association management software to compile invoices and finalize database wrap-up.
Support registration efforts prior to and onsite for annual conference.
Support association committees dedicated to events.

MINIMUM AND PREFERRED QUALIFICATIONS

Bachelors degree in a related field.
Experience with association management systems (AMS) event registration platforms and/or website content management tools.
2 years of professional experience in customer service and data management.
Strong oral and written communication skills with proven ability to interact effectively with diverse stakeholders.
Proficiency in Microsoft Office Suite.
Demonstrated expertise in Salesforce for data entry reporting and management.
Excellent computer literacy and database management skills with strong attention to detail and organizational abilities.

Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office) while also being able to stand and/or move for extended periods (such as when executing events onsite).
Need to lift carry push or drag boxes or equipment up to 30 lbs.
Frequently moves inside the office to access filing cabinets office machinery etc.
Need to adapt and function in various physical settings (for example conference centers indoor and outdoor spaces).
Occasionally required to position self in a stooping kneeling or crouching manner.
Frequently communicates with others and must be able to exchange accurate information in these situations.
Frequently uses computers and other electronic equipment.