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Job Function:
Human ResourcesJob Sub Function:
HR OperationsJob Category:
People LeaderAll Job Posting Locations:
Prague CzechiaJob Description:
We are seeking an experienced and highly organized Global Project Offboarding Lead to join our team on a fixedterm contract for 12 months. The candidate must have excellent English language skills and be fluent in ither Czech Dutch or German.
Purpose of the role:
The Global Project Offboarding Lead will be accountable for the endtoend delivery of offboarding initiatives within a project-based HR operating model. This role provides strategic and operational leadership to a team of Project Offboarding Specialists across regions ensuring consistent compliant and high-quality execution of employee offboarding activities within Workday and connected HR systems.
Operating as both a people leader and project owner the Offboarding Project Lead oversees planning execution and governance of offboarding processes tied to global HR programs tied to large-scale workforce transitions. The role partners closely with HR Legal ERLR Payroll and the associated Project Team to deliver a seamless employeecentric offboarding experience aligned to company policies local labor regulations and service excellence standards. This position plays a critical role in driving operational rigor risk mitigation stakeholder confidence and the successful delivery of global HR projects.
Case Management & Operational Oversight
Oversee and govern projectrelated offboarding cases across the case management system ensuring accurate timely and compliant execution.
Prioritize and allocate work across the specialist team monitoring progress against SLAs milestones and quality standards.
Identify risks bottlenecks and systemic issues within project operations and drive resolution or escalation as needed.
Act as the escalation point for complex or highrisk cases ensuring alignment with policy legal and regulatory requirements.
Ensure knowledge management content is current and supports consistent delivery across projects.
Lead daily operational checkins reinforcing priorities execution discipline and adherence to project plans.
Project Leadership & Delivery
Lead the planning execution and governance of global offboarding projects
Serve as the primary point of accountability for project timelines scope deliverables and risk management related to offboarding activities.
Translate global HR project requirements into clear execution plans ensuring alignment with regional legal and operational requirements.
Monitor project performance using defined KPIs and dashboards proactively identifying risks bottlenecks and mitigation strategies.
Operational Excellence & Compliance
Ensure all offboarding activities are executed accurately and in full compliance with local labor laws company policies and internal controls.
Oversee complex or highrisk offboarding cases including executive exits collective separations and countryspecific regulatory scenarios.
Partner with Legal and Employee Relations to ensure proper handling of sensitive cases and documentation requirements.
Stakeholder & CrossFunctional Collaboration
Act as a trusted strategic partner to HR Business Partners COEs Payroll IT Security Finance and external vendors.
Provide clear timely communication to stakeholders on project status dependencies and outcomes.
Represent Offboarding in cross-functional project governance meetings.
Required Knowledge and Skills:
Ability to perform administrative activities.
Demonstrates customer orientation and customer service skills
Ability to accurately collect information in order to understand and assess the clients needs and situation
Strong organization skills attention to detail and follow through to resolve any outstanding issues
Sense of initiative and ability to prioritize workload and provide timely follow-up and resolution.
Strong written and verbal communication skills; manages internal communications and external/client
Communications with detailed support and assistance in a concise and professional manner
Discretion professionalism confidentiality and judgment
Technology Savvy
Computer literate with knowledge of common office productivity software and the ability to learn customer service
software applications (e.g. MS Office email fax Internet Explorer)
Ability to work effectively in a fast-paced self-directed team-based environment
Enthusiastic team player with a strong drive to create a positive work environment
Continuous learning mindset - always curious learn from mistakes be open minded and willing to learn with others and
willing to share knowledge
Great work ethics be reliable meet deadlines deliver the results be open to receive feedback
Preferred Knowledge Skills:
Service Center experience HR and/or Payroll Service Center preferred
Basic understanding of HR Functional domains (Benefits Compensation HRIS Workforce Data Administration HR
Business
Partnering Employee Relations) or Payroll
Experience using Case Management tools (ideally SMT)
Excellent communication (oral and written) skills
Experience using Workday
Required Skills:
Customer-Focused Operations Administration People Management Project Management Stakeholder ManagementPreferred Skills:
Cultural Competence Customer Centricity Developing Others Employee Experience HR Operational Planning and Organizing HR Strategic Management HR Trends Human Resources Development Human Resources Law Human Resources Policies Inclusive Leadership Leadership People Performance Management Problem Solving Supervision
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more