Sr. Learning Experience Designer (LXD), Workforce Staffing Learning & Development

The Workforce Staffing Learning & Development team is seeking an innovative Sr. Learning Experience Designer to join our dynamic this role youll design develop and enhance learning programs that impact associates worldwide in Amazons hiring operations. As a self-motivated professional with a passion for learning and development youll collaborate with cross-functional teams subject matter experts and program managers to create impactful content and implement program offerings. The ideal candidate possesses expertise in adult learning principles and instructional design methodologies with a strong foundation in data-driven decision making.

Were looking for someone who combines analytical thinking with strong project management and communication skills. We value creative problem-solvers who can think big while executing quickly in our fast-paced environment. Your experience in designing performance-based learning outcomes and adaptability will be key in driving continuous improvement of our learning experiences ultimately helping us create solutions that empower associates in Amazons global hiring operations.

Key job responsibilities
Analyze design develop and evaluate training solutions aligned with business objectives
Partner with stakeholders and SMEs to gather requirements and create learning content
Design and develop engaging e-learning modules ILT facilitator and participant guides reference materials and other creative and learning assets using various authoring tools
Apply adult learning principles and instructional design methodologies to course development
Publish assign and track training completion and assessment scores in Learn LMS
Ensure consistency in learning design across multiple programs and platforms
Manage multiple projects simultaneously while meeting tight deadlines
Conduct needs assessments and identify performance gaps
Measure and evaluate training effectiveness through various assessment methods
Stay current with industry trends and learning technologies
Maintain course content and curriculum documentation
Provide recommendations for continuous improvement of learning programs
Lead specialized initiatives in cross-skilling content development and quality-driven continuous learning interventions
Develop scalable modular content architecture that serves diverse global audiences


A day in the life
As a Sr. Learning Experience Designer youll design learning programs impacting associates across our global hiring operations. Your day might start with project kick-offs collaborating with stakeholders to define learning objectives. You could work with subject matter experts transforming complex information into engaging lesson plans. Afternoons might involve developing e-learning modules creating multimedia content or gathering feedback. Youll balance multiple projectsfrom concept to implementationensuring maximum impact for learners across 102 sites in 23 countries. Beyond design work you might troubleshoot platform issues present to leaders or mentor team members.

About the team
The Workforce Staffing (WFS) Learning & Development (L&D) team designs and implements learning solutions across Amazons high-volume hiring ecosystem supporting Agents Associates Support Teams Subject Matter Experts and Managers in Operations facilities and Customer Service. Our 15 global L&D professionals create standardized scalable training programs deployable globally while maintaining local flexibility. We enhance productivity ensure quality standards and optimize operational efficiency through data-driven approaches. Our 2026 strategy targets role readiness cross-skilling quality defect reduction and facilitator certification.

- Experience formulating and implementing training and performance improvement strategies
- Experience designing and developing training materials in all modalities including ILT e-learning and video
- Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360 Vyond Adobe Creative Suite and Camtasia
- Experience working cross-functionally with tech and non-tech teams
- Experience using data and metrics to drive improvements
- Experience working in a collaborative team environment to deliver high-quality design solutions
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Bachelors degree or 2 years of Amazon (blue badge/FTE) experience
- Proficiency in instructional design models (e.g. ADDIE SAM Blooms Taxonomy)

- Bachelors degree or equivalent in Instructional Design Adult Learning Learning Design Principles Learning Science Educational Psychology or a related field
- 3 years of learning and development or employee compliance training experience
- 2 years of classroom facilitation experience
- 2 years of stakeholder management experience
- 2 years of project management experience
- Experience in corporate training or technical training environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 64300.00 - 112500.00 USD annually