Summary/Objective
- This is advanced secretarial support work at the full performance level. Work includes individual responsibility for procedural processing of particular functions with a primary emphasis on assisting litigants with Protection From Abuse (PFA) and custody processes.
Position Duties and Responsibilities
- PFA: Interview litigants and review PFA petitions accurately input data from petition into computer. Generate and edit standard court orders. Schedule PFA Hearings.
- Custody:
- Review custody petitions received in-person and electronically. Schedule custody conferences/hearings. Mail notices and add case flags to prepare cases for a custody conference. Prepare and electronically file COPE Orders.
- Monitor and process custody filings from the Online Filing Site and office workflows.
- Reception Desk:
- Greet visitors; determine nature of business; explain Family Court processes and refer and direct other inquiries to the appropriate office.
- Check-in litigants and verify contact information for custody conferences/hearings. Review court docket determine if litigant needs to complete any forms and generate said forms.
- Answer telephone; determine nature of call answer questions about Custody Protection Order and Divorce services provided at the Family Court Office.
- Familiarity with the Courts website to assist litigants in locating Custody Divorce and general Family Court Forms online.
- Monitor emails and faxes received in the general Family Court inbox. Respond to emails when appropriate or forward to appropriate staff/office for action.
- Perform other duties as needed to ensure efficient and effective operation of the Family Court Office.
Requirements and Qualifications
- Knowledge of clerical practices and procedures commonly employed in administrative governmental legal judicial or similar offices.
- Thorough knowledge of English usage grammar spelling and punctuation as used in routine clerical assignments.
- Ability to organize workload establish priorities and complete clerical processing requirements.
- Skill in gathering information from and explaining procedural and/or processing requirements to visitors and callers.
- Minimum of 50 wpm typing.
Acceptable Training and Experience
- G.E.D or High School Diploma
- Three to four years clerical experience or any equivalent combination of acceptable training and experience which has provided the knowledge skills and abilities cited above.
Summary/ObjectiveThis is advanced secretarial support work at the full performance level. Work includes individual responsibility for procedural processing of particular functions with a primary emphasis on assisting litigants with Protection From Abuse (PFA) and custody processes.Position Duties an...
Summary/Objective
- This is advanced secretarial support work at the full performance level. Work includes individual responsibility for procedural processing of particular functions with a primary emphasis on assisting litigants with Protection From Abuse (PFA) and custody processes.
Position Duties and Responsibilities
- PFA: Interview litigants and review PFA petitions accurately input data from petition into computer. Generate and edit standard court orders. Schedule PFA Hearings.
- Custody:
- Review custody petitions received in-person and electronically. Schedule custody conferences/hearings. Mail notices and add case flags to prepare cases for a custody conference. Prepare and electronically file COPE Orders.
- Monitor and process custody filings from the Online Filing Site and office workflows.
- Reception Desk:
- Greet visitors; determine nature of business; explain Family Court processes and refer and direct other inquiries to the appropriate office.
- Check-in litigants and verify contact information for custody conferences/hearings. Review court docket determine if litigant needs to complete any forms and generate said forms.
- Answer telephone; determine nature of call answer questions about Custody Protection Order and Divorce services provided at the Family Court Office.
- Familiarity with the Courts website to assist litigants in locating Custody Divorce and general Family Court Forms online.
- Monitor emails and faxes received in the general Family Court inbox. Respond to emails when appropriate or forward to appropriate staff/office for action.
- Perform other duties as needed to ensure efficient and effective operation of the Family Court Office.
Requirements and Qualifications
- Knowledge of clerical practices and procedures commonly employed in administrative governmental legal judicial or similar offices.
- Thorough knowledge of English usage grammar spelling and punctuation as used in routine clerical assignments.
- Ability to organize workload establish priorities and complete clerical processing requirements.
- Skill in gathering information from and explaining procedural and/or processing requirements to visitors and callers.
- Minimum of 50 wpm typing.
Acceptable Training and Experience
- G.E.D or High School Diploma
- Three to four years clerical experience or any equivalent combination of acceptable training and experience which has provided the knowledge skills and abilities cited above.
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