Continuous Improvement Engineer

Who we are:

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise costs increase and global competition intensifies automation is no longer optional for manufacturers that want to stay competitive.

We deliver automation through a Robotics-as-a-Service model that combines industrial robotics proprietary software and full-service support into a single integrated solution. By removing the traditional barriers of cost complexity and risk we enable manufacturers to deploy automation quickly and realize measurable gains in throughput safety and operational efficiency without large upfront capital investment.

Backed by leading investors including Lux Capital Initialized Capital Blackhorn Ventures and Mitsubishi HC Capital North America Formic is scaling rapidly and building the foundation for a new era of high-performance Made in America production.

About the team:

The Delivery Engineering Team is responsible for ensuring successful customer deployments and long-term automation performance across Formics growing fleet. Working cross-functionally the team drives deployment execution system reliability and continuous improvement across deployed robotic cells.

Delivery Engineering operates at the intersection of robotics controls and real-world factory environments supporting installations resolving complex escalations and reducing friction across vendors equipment and deployment workflows. The team works across a variety of robotic equipment and OEMs strengthening Formics ability to deploy automation at scale while delivering consistent customer outcomes.

About the role:

As a Continuous Improvement Engineer you will drive operational excellence across Formics deployed robotic systems. You will identify recurring performance gaps deployment inefficiencies and workflow friction then implement structured improvements that increase reliability standardization and customer role blends field insight with analytical rigor. You will work closely with technical teams and customers to turn real-world feedback into measurable system improvements that strengthen uptime reduce rework and improve deployment quality across the fleet.

In this role you will:

• Gather and synthesize customer and field feedback to identify systemic improvement opportunities
• Translate recurring issues into structured initiatives with clear ownership and measurable outcomes
• Analyze deployment and operational workflows to identify inefficiencies and failure patterns
• Develop and implement process changes that improve reliability standardization and performance
• Partner cross-functionally to ensure improvement initiatives are executed and sustained
• Track key performance metrics to measure impact and inform decision-making
• Document updated processes standards and best practices to improve repeatability
• Promote structured problem-solving and a culture of continuous improvement

What makes you a great fit:

• 4 years of experience in process improvement operations industrial engineering or a related technical environment
• Strong analytical and structured problem-solving skills
• Ability to translate ambiguous field feedback into clear actionable improvement plans
• Comfort working in manufacturing robotics or industrial environments
• Ability to influence without direct authority across cross-functional teams
• Familiarity with Lean Six Sigma or other structured improvement methodologies

Bonus points if you have:

• Experience working with robotic systems automation vendors or systems integrators
• Experience in manufacturing logistics or industrial automation environments
• Certification in Lean Six Sigma or similar frameworks
• Experience using data analysis or visualization tools such as Excel Tableau or Power BI

What we look for:

Were building this company from the ground up and every person we hire has an outsized impact on our culture performance and trajectory. While each team member brings unique strengths and perspectives we look for people who align with our Operating Principles and embody them in action. If this sounds like you Formic may be the right place for you!

• Fearless Optimism: You make bold bets and default optimistic. You believe in the mission arent paralyzed by risk and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesnt yet exist.
• Create the Magic: You absorb complexity so customers dont have to. Whether your customer is external or internal you focus on delivering experiences that are clear fast value-added and outcome-driven. You dont say not my job. You make things work.
• Today Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds and you dont confuse activity with results.
• Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. Youre willing to challenge assumptions including your own in pursuit of the best answer.
• Made of Rubber: You are resolute and adaptable. When things break or priorities shift you rebound stronger. You treat setbacks as learning moments and move forward with grit.
• One Formic: You operate without silos. You practice radical helpfulness document clearly and make clean handoffs. You assume positive intent and prioritize team success over individual credit.

Equal Opportunity Employment:

Formic is an equal opportunity employer. We do not discriminate on the basis of race color religion or religious creed sexual orientation gender gender identity marital status family or parental status disability military or veteran status or any other basis protected by law. All employment decisions are based on a persons merit business needs and role requirements. If you require further accommodations or have questions regarding accessibility of our roles please reach out to.

AI Use:

At Formic fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linkedhere.