Service Experience Advisors
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Job Location:
Lansing, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking proactive detail-oriented individuals to join our team as Service Experience Advisors. In this fully remote role you will guide clients through personalized service coordination ensuring accuracy responsiveness and a positive overall experience.
This opportunity is ideal for individuals who enjoy working with people managing details and providing exceptional customer support.
Key Responsibilities
Serve as a primary point of contact for client inquiries and service requests
Consult with clients to understand preferences timelines and expectations
Research and coordinate reservations scheduling and related arrangements
Prepare confirmations summaries and organized client documentation
Communicate with service partners to ensure accurate coordination
Manage changes updates and adjustments efficiently
Maintain accurate records and detailed client files
Deliver consistent solution-focused customer service
Qualifications
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Reside in the United States or Mexico (preferred)
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Strong communication and interpersonal skills
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Detail-oriented with strong organizational ability
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Comfortable working independently in a remote environment
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Reliable computer and high-speed internet connection
What We Offer
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Flexible part-time or full-time scheduling
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100% remote work environment
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Comprehensive training
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Supportive team structure
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Opportunities for growth and advancement
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
