ResponsibilitiesResponsibilities
- Provide excellent customer service to all sales channels through the prompt handling of orders information requests and problem resolution.
- Light clerical work including answering/screening/telephone calls to the appropriate person resolution of calls (orders quotes etc) and secondary supervisory responsibility of warehouse personnel.
- Ability to use hand tools and assist or complete modifications to products: i.e. glazing section width changes insulating etc. and fork truck operation.
- Respond to customer requests for information concerning order tracking order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders credit issues order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Delivery responsibilities as required: including driver qualified (valid license).
- Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipments: including UPS.
- Assist the GM and AGM with inventory controls including but not limited to cycle counts daily review inventory levels scrap processing and loss prevention.
- Other duties as assigned.
QualificationsQualifications
- Attention to detail and problem solving.
- Excellent telephone written and verbal communication skills while interfacing with all levels of staff and customers.
- Working knowledge of PCs and related software including MS Word Excel Access Lotus Notes etc.
- Basic math skills required.
- Willingness to learn product and processes.
Education
- High School Diploma or GED with 2-3 years related experience in a manufacturing environment preferred.
Required Experience:
IC
ResponsibilitiesResponsibilitiesProvide excellent customer service to all sales channels through the prompt handling of orders information requests and problem resolution.Light clerical work including answering/screening/telephone calls to the appropriate person resolution of calls (orders quotes et...
ResponsibilitiesResponsibilities
- Provide excellent customer service to all sales channels through the prompt handling of orders information requests and problem resolution.
- Light clerical work including answering/screening/telephone calls to the appropriate person resolution of calls (orders quotes etc) and secondary supervisory responsibility of warehouse personnel.
- Ability to use hand tools and assist or complete modifications to products: i.e. glazing section width changes insulating etc. and fork truck operation.
- Respond to customer requests for information concerning order tracking order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders credit issues order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Delivery responsibilities as required: including driver qualified (valid license).
- Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipments: including UPS.
- Assist the GM and AGM with inventory controls including but not limited to cycle counts daily review inventory levels scrap processing and loss prevention.
- Other duties as assigned.
QualificationsQualifications
- Attention to detail and problem solving.
- Excellent telephone written and verbal communication skills while interfacing with all levels of staff and customers.
- Working knowledge of PCs and related software including MS Word Excel Access Lotus Notes etc.
- Basic math skills required.
- Willingness to learn product and processes.
Education
- High School Diploma or GED with 2-3 years related experience in a manufacturing environment preferred.
Required Experience:
IC
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