Call Center RepresentativeDispatcherSchedulerQuality Control 7am 3pm (22.00hr)

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Dispatcher/Scheduler/Quality Control 7am - 3pm ($22.00/hr)

We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals Courts Schools and Social Service Agencies.

We want someone who

Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone

If this feels like the position for you please respond with a detailed resume complete with education previous work experience and references. We are an EOE.

Responsibilities and Duties

Upon hire our candidate will

Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect enter and analyze data
Submit reports
Monitor and review progress and accuracy
Complete a background check and pass a drug screen

Qualifications and Skills

We need someone who

Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office

Benefits

Our employee benefits include

Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical Dental Vision and Life
401K and Profit Sharing
Free parking

Required Experience:

Unclear Seniority

Dispatcher/Scheduler/Quality Control 7am - 3pm ($22.00/hr)We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals Courts Schools and Social Service Agencies.We want someone whoHas a keen eye f...