Recreation Services Coordinator

Position Location

12001 Sunrise Valley Drive Reston VA 20191

This is an on-site position at Reston headquarters and Reston Association Pool sites. Your seasonal position may require travel to multiple Reston Association sites based on the duties required.

Position Overview

Are you passionate about making a difference in the community At Reston Association (RA) were committed to enhancing the quality of life for Reston residents through outstanding programs exceptional services and dedicated stewardship of the communitys natural and recreational resources. As the communitys steward RA is responsible for maintaining the quality of life in Reston chiefly by caring for and administering the communitys most precious asset - its real property.

At RA our people are at the heart of everything we do. We are actively seekinga Recreation Services Coordinator to join our Aquatics team! This role plays a vital part in ensuring our pools and aquatic programs run efficiently and meet our Service Standards: Safe Clean Friendly Fun. Youll work closely with professional staff to support hiring scheduling event coordination and customer service across our facilities.

As Recreation Services Coordinator you will work closely withthe Aquatics Program Manager to monitor all seasonal staff payroll including timecard validation retro-pay reconciliation wage changes bonuses payroll account assistance and associated reporting. You will be regularly communicating with staff regarding pay and timecard hours.

This position manages retail inventory sales atMember Services and pool locations including ordering items for resale stocking handling payments and reconciling transactions.

The Recreation Services Coordinator will manage pool party bookings including fielding inquiries drafting agreements handling payments and waivers. You will assist customers with alternative date or location options while maintaining a high level of customer satisfaction. Youll coordinate and serve as the point of contact for special events and pool parties ensuring smooth execution and onsite support as needed.

Will be involved in special events as assigned by supervisor and perform other duties and responsibilities as assigned.

This position offers 35-40 hours per week from May September with evening and weekend shifts occasionally required to support department operations and special events. These hours depend on operational needs and are subject to change.

Aquatics Seasonal Leadership staff are required to attend all mandatory meetings and training sessions as discussed during the interview process. The position is allowed 10-days of unpaid vacation time in addition to your regularly scheduled days off and no more than 7 consecutive vacation days may be taken at one time.

Hourly wage will be based on the candidates experience education and overall fit for the role.

What youll bring:

• Age 18 years or older.
• High school diploma or GED equivalent.
• Two years or more of administrative experience prior Human Resources or Parks & Recreation involvement preferred.
• Confident mature and professional communication skills.
• Ability to provide excellent internal and external customer service to a diverse community including youth staff members.
• The ability to navigate complex documents and multi-task with organizational efficiency.
• You can communicate clearly and respectfully with people of all ages.
• Enthusiastic about building positive relationships with staff supervisors and community members.
• Proficiency in Microsoft Excel and Office Suite.
• Ability to be trained on various software platforms
• Willingness to work evenings and weekends as needed.

What You Can Expect From Reston Association

At RA we are leading the model community where all can Live Work Play and Get Involved and we strive to preserve and enhance the Reston community through outstanding leadership service and stewardship of our resources. Our Core Values of Service Collaboration Stewardship Innovation and Leadership guide everything we do.

We are proud to provide a workplace in which everyone is treated as an individual with dignity and respect encourages creativity and always endeavors to provide an atmosphere that exceeds member expectations and engages collaboration and communication.

If you are passionate about a workplace that is dedicated to the preservation of natural resources and advancing community while at the same time creating a collaborative workplace we want to hear from you.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status or state as an individual with a disability.

Compensation
In addition to a competitive hourly wage we offer several benefits designed to enhance your experience at RA. Our offerings include:

• Free recreation passes for seasonal employees and their dependents
• One Free Season Long Guest Pass
• Discounted fees for all Recreation Programs and Camp Programs
• Discounts in the RA Tennis and Pickleball Pro Shop
• One free pavilion reservation per year
• Half price reservations at Community Buildings
• Four complimentary boat rental passes
• Employee Referral Bonus
• Staff events
• Employee Assistance Program (EAP)
• Free electric car charging on-site (Headquarters location only)

We are dedicated to promoting a welcoming and rewarding workplace where all employees can thrive and feel valued. Your growth and success are important to us and we strive to provide the resources and support necessary for you to achieve your personal and professional goals.

Reston Association is committed to maintaining a secure and transparent recruitment experience. As part of our standard hiring practices all communication with applicants is conducted exclusively through official ADP email messages. Reston Association does not use text messaging social media direct messages or calls from unidentified numbers to schedule interviews or request personal information. If you receive a message that appears inconsistent with these guidelines or if you would like to verify the legitimacy of any communication please contact: Devon Mangual HR Coordinator