IT Service Desk Specialist
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Reference No: 3228
Office Type:Office
Elevate Your Career with Zalaris
Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.
Were big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.
We foster open communication and short decision-making paths that encourage creative and innovative thinking.
Zalaris culture is rooted in values inspired by Nordic working ethos: everyone matters aiming high and team spirit. Were committed to building a diverse inclusive and authentic workplace where everyone brings their own uniqueness. Zalaris employees come from different backgrounds cultures and walks of life and we are proud of it.
Role Summary
Werelooking for motivated and customeroriented IT professionals to join our IT Service Desk this role you will support employees across our entire organizationas well as our customerslocatedall over the globe. Whether you are starting your IT career or already have solid experience this position offers excellent opportunities to learn grow and contribute to delivering highquality IT support in an international environment.
Your Responsibilities
- Manage and resolve IT service requests and incidents
- Provide onsite IT support for employees and equipment
- Perform technical support tasks connected to SAP systems
- Maintain strong customer relationships and ensure high satisfaction
- Update and enhance internal knowledge base materials
- Troubleshoot complex issues and provide rootcause insights
- Assist in implementing IT service improvements and best practices
Your Experience and Skills
- Experience working in an IT support or service desk environment
- Solid written and spoken English skills required for working with clients
- Handson experience with Microsoft Azure services (Azure AD) Exchange Online Intune device management or M365 administration
- Strong sense of integrity confidentiality and fairness
- Effective time management and teamwork abilities
- Advanced problemsolving and troubleshooting skills
- Clear concise communication across digital and facetoface channels
- Empathy patience and ability to support diverse user groups
- Customerservice mindset with a proactive approach
- Adaptability to varying tasks issues and service volumes
Seen as Advantage
Experience with SAP support ITIL or service management tools.
What we offer
- Salary starting at 1400-1800 EUR gross for based on seniority technical and business experience and skills.
- Platinum level health insurance covering medical services sports and wellness dental care and additional premium benefits
- A contemporary city centre workspace with complimentary parking for employees
- Daily meal benefits including lunch compensation
- Additional timeoff benefits featuring extra vacation days senioritybased leave additions paid medical appointment hours and flexible arrangements.
- A culture that prioritizes people through transparent communication strong collaboration and a commitment to collective success
- Opportunities for professional advancement supported by structured career paths international growth options and an annual salary review process
- Engaging team culture enriched by seasonal corporate events teambuilding initiatives and an active sports community participating in a variety of competitions
- An inclusive and supportive environment within a diverse international team shaped by Scandinavian values
Ready to become part of our team Join us at Zalaris and be a part of a vibrant collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris
Required Experience:
IC
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
Zalaris helps organisations streamline HR and payroll processes across geographies, industries and technology platforms including SAP, Oracle, Workday and CornerStone.
