Usher Program Specialist (Commonwealth)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- Completion of High School Diploma or equivalent
- Minimum 18 years of age Previous customer service experience
Asset:
- Experience working in a live entertainment venue
Skills required for Success:
- Experience in conflict resolution and dealing with difficult customers
- Ability to deal with the public and staff in a courteous and professional manner
- Demonstrated ability to understand and execute oral and written instructions and information
- Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion.
Work Environment:
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
- Ability to work weekends holidays evenings and overnights is required
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits candidates may be eligible for recall for the 2027 season.
Up to 150 temporary part-time ongoing positions lasting up to December 31 2026
Hours of Work: Up to 39 hours per week evenings weekends and holidays as required
Salary: $20.750 (Hourly)
Recruitment Consultant: JP/JR
SEASONAL123
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation
The City of Edmonton is seeking Ushers to provide an extraordinary enjoyable experience for all spectators at Commonwealth Stadium. Commonwealth Stadium is recognised as one of the premiere open air live entertainment venues in the world. The stadium is home to the Edmonton Eskimos of the Canadian Football League has hosted sold out concerts and international sporting events in soccer rugby and athletics. This is a great opportunity to become part of an amazing team that delivers an excellent level of customer service to all spectators who attend the world class events that are hosted at Commonwealth Stadium.
What will you do
- Greet spectators and act as their first point of contact
- Scan and take tickets
- Provide directions to spectators
- Oversee the seating area and enforce stadium rules and regulations
- Hold patrons back during game play
- Restrict entry and re-entry
- Check the doors and gates and report any malfunctions
- Provide information regarding upcoming events history and operations of the stadium
- Maintain safety of patrons keep fire exits clear and report any unsafe conditions
Connect with us!
Required Experience:
IC
Key Skills
- Rhinoceros 3D
- Photography
- Public Relations
- Customer Service
- Hospitality Experience
- Communication skills
- Lawson
- Guest Services
- Heavy Lifting
- Cash Handling
- Public Speaking
- Phone Etiquette
About Company
Official site of the City of Edmonton in Alberta, Canada. Learn about City services, programs, attractions, events and City projects.
