Dispatcher

United Rentals

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profile Job Location:

Williamsville, NY - USA

profile Monthly Salary: $ 24 - 35
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

Great company. Great people. Great opportunities.

If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!

As a Dispatcher you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you our customers cannot meet their operational needs and thats why we seek a professional with integrity who respects and understand the demands of the job.

What youll do:

  • Schedule drivers and organize dispatch of all equipment for the branch

  • Assist in taking customer telephone orders for deliveries pickups and service

  • Arrange for all emergency field repairs

  • Answer customer calls and review driver schedules in order to fulfill customer requests

  • Assist Inside sales team as needed

  • Other duties as assigned

Requirements:

  • High School diploma or equivalent

  • Valid drivers license with acceptable driving record

  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations

  • Diligent attention to safety

  • Strong ability to multitask in a fast-paced environment

  • Superior customer service teamwork and verbal/written communication skills

This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures.

DISPATCHER - IN FRENCH

Si vous souhaitez avoir la chance de faire votre marque auprès du plus grand fournisseur de location déquipement au monde venez construire votre avenir avec United Rentals !

À titre de répartiteur à United Rentals vous serez responsable dorganiser la répartition quotidienne de léquipement de la succursale de manière opportune et sécuritaire. Sans vous nos clients ne peuvent pas répondre à leurs besoins opérationnels; voilà pourquoi nous sommes à la recherche dun professionnel intègre qui respecte et comprend les exigences du travail.

Votre solide éthique de travail votre fiabilité et votre attitude positive feront de vous un atout pour notre succursale et lensemble de notre organisation. Si vous souhaitez avoir la possibilité de vous tailler une place au sein du plus grand fournisseur de location déquipement au monde envisagez un avenir chez United Rentals. Vous recevrez le soutien dune équipe de direction fiable qui vous aidera à atteindre vos objectifs. Ce poste à la fois complexe et gratifiant vous ouvrira la voie vers de nouveaux débouchés professionnels.

Principales responsabilités(liste non exhaustive):

  • Organisez lhoraire des chauffeurs et la répartition de tout léquipement pour la succursale

  • Aider à prendre les commandes téléphoniques des clients pour les livraisons les ramassages et le service

  • Organiser toutes les réparations durgence sur le terrain

  • Répondre aux appels des clients et revoir les horaires des chauffeurs afin de répondre aux demandes des clients

  • Assister léquipe commerciale interne au besoin

  • Autres responsabilités en fonction des besoins

Exigences du poste:

  • Diplôme détudes secondaires ou équivalent

  • Permis de conduire valide et dossier de conduite acceptable

  • Connaissances techniques en matière de règles et de règlements du Department of Transportation/Federal Motor Carrier (ministère des Transports)

  • Attention soutenue pour la sécurité

  • Forte aptitude à gérer plusieurs tâches à la fois dans un environnement rapide

  • Sens du service à la clientèle et du travail déquipe compétences en communication verbale et écrite

Ce poste est considéré comme un poste critique en matière de sécurité aux fins des politiques et procédures de United Rentals.

Dispatcher - Trench

If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!

As a Dispatcher you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you they cannot meet their operational needs and thats why we seek a professional with integrity who respects and understand the demands of the job.

What youll do:

  • Daily scheduling of UR Drivers and outside haulers with proactive forward planning

  • Manage constant change to the daily schedule to meet customer demands

  • Manage inter-company transfer hauling

  • Communicate Driver schedules and expectations

  • Become expert on dispatch system supporting applications and dispatch processes

  • Be a key player in the daily branch planning meeting

  • Monitor and perform to dispatch metrics

  • Provide excellent service to both external and internal customers

  • Communicate with the team clearly concisely and honestly

  • Assist in taking customer telephone orders for deliveries pickups and service

  • Assist Inside sales team as needed

  • Other duties as assigned

Requirements:

  • College degree preferred or equivalent experience

  • Diligent attention to safety

  • Strong ability to multitask in a fast-paced environment

  • Superior customer service teamwork and verbal/written communication skills

  • Keen attention to detail

  • Analytical and processes oriented

  • Planner preparer problem solver decision maker

  • Valid drivers license with acceptable driving record

  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures.

Why join us

We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.

At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position education training experience skills and ability.

Compensation Range:

$24.70 - $35.60
Great company. Great people. Great opportunities.If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals! As a Dispatcher you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and tim...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • AS400
  • Transportation Management Systems
  • Computer Skills
  • Paratransit
  • Microsoft Outlook
  • Computer Literacy
  • Dispatching
  • Logistics
  • Phone Etiquette