Traffic & Scheduling Analyst- Associate II
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Job Location:
Chesapeake, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Traffic & Scheduling Analyst- Associate IITimekeeper Role & Responsibilities (Fiserv)
Role Purpose
The Timekeeper role at Fiserv is responsible for ensuring accurate timely and compliant tracking of employee work time attendance and payrelated data. This role supports payroll accuracy labor cost control compliance with labor laws and operational reporting.
Timekeepers act as a control point between employees supervisors payroll and HR.
Core Responsibilities
1. Time & Attendance Management
Review validate and approve employee time entries in Fiservs timekeeping system (e.g. Kronos/UKG or equivalent).
Monitor:
Clockin/clockout accuracy
Missed punches
Meal and break compliance
Shift differentials and premium pay rules
Ensure time is recorded according to Fiserv policies and union contracts (if applicable).
2. Payroll Accuracy Support
Ensure all time data is accurate and complete before payroll cutoff.
Correct time entry errors in coordination with supervisors and employees.
Validate:
Regular hours
Overtime (OT)
Holiday pay
PTO sick or special leave codes
Prevent payroll errors that could result in overpayment underpayment or audit findings.
3. Overtime & Labor Control
Track and report overtime usage.
Ensure OT hours:
Are properly approved
Align with Fiserv OT policies and sitelevel controls
Support Operations and Leadership with:
OT trend visibility
Cost awareness
Weekly labor utilization summaries
4. Compliance & Policy Adherence
Enforce compliance with:
FLSA (Fair Labor Standards Act)
State labor laws
Fiserv timekeeping and attendance policies
Ensure edits and adjustments include required documentation and approvals.
Maintain auditready timekeeping records.
5. Employee & Supervisor Support
Serve as the first point of contact for:
Timecard questions
Pay discrepancies
Attendance clarifications
Coach employees and supervisors on:
Proper time entry procedures
Cutoff timelines
Policy requirements
6. Reporting & Documentation
Generate and distribute reports related to:
Attendance trends
Overtime usage
Missed punches
PTO balances (as applicable)
Maintain documentation for:
Time edits
Pay adjustments
Compliance reviews or investigations
Key Skills & Competencies
Strong attention to detail
High integrity and confidentiality
Working knowledge of payroll and labor rules
Ability to partner with Operations HR and Payroll
Time management and deadline discipline
Proficiency in timekeeping systems and basic Excel reporting
Role Boundaries (Important)
Timekeepers do not independently approve policy exceptions. They:
Enforce rules
Validate accuracy
Escalate concerns
Final policy decisions remain with Operations Leadership HR or Payroll depending on the issue.
Why This Role Matters at Fiserv
Prevents payroll errors and rework
Reduces labor cost leakage
Protects Fiserv from compliance risk
Enables accurate OT forecasting and workforce planning
Supports employee trust and pay accuracy
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
IC
Key Skills
- Data Collection
- Malware Analysis
- Pivot tables
- Analysis Skills
- Microsoft Powerpoint
- Securities Law
- Product Lifecycle Management
- Microsoft Excel
- PMP
- Financial Analysis
- Omniture
- Data Analysis Skills
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
