Chief of Staff
Share
Job Location:
Brooklyn, NY - USA
Monthly Salary:
USD 120000 - 150000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
HeartShare is seeking a strategic highly organized and mission-driven Chief of Staff to support the Deputy Executive Director/Chief Program Officer (DED/CPO). This key leadership role will serve as a trusted partner to the DED/CPO driving cross-functional coordination advancing strategic initiatives and ensuring operational excellence across programs. The ideal candidate is a proactive problem-solver with exceptional communication and project management skills who thrives in a fast-paced mission-centered environment dedicated to improving the lives of children families and communities across New York.
The Chief of Staff to theDeputy Executive Director/Chief Program Officer (DED/CPO)forHeartshareSt. Vincents Serviceswill support theDED/CPO to translate strategic vision into coordinated action across St. Vincents Services. The role will act as an extensionof the DED/CPO and provide operational leadershipby managing executive-level communicationsfacilitatingcollaboration across the division andsupportingthe continuous improvement of operational systems and workflows.
Strategic Leadership
- Translate the DED/CPOs strategic vision into actionable plans ensuring alignment with the agencys mission goals and longterm priorities.
- Anticipate andidentifycritical issues risks and roadblocks; partner with departmental leaders to develop solutions andmaintainmomentum toward strategicobjectives.
- Represent the DED/CPO and the agency at meetings events and external engagements ensuring consistent messaging and strong stakeholder relationships.
Operational Leadership
- Lead the development and preparation of highquality briefings presentations and reports for internal and external stakeholders ensuring accuracy clarity and strategic alignment.
- Plan and manage agendas for leadership meetings retreats and agency events; document key decisions and drive followup actions to completion.
- Build strong relationships across all levels of the organizationfrom frontline staff to senior executivesserving as a trusted liaison whofacilitatescommunication problemsolving and crossdepartmental collaboration.
- Monitor operational strategies and coordinate organizational processes to enhance efficiency streamline workflows and improve overall performance.
- Manage highly confidential inquiries and communications; develop action plans and support the preparation and dissemination oftimely wellinformed responses.
- Identifyoperational gaps and opportunities for improvement recommending solutions that strengthen organizational effectiveness.
- Respond to inquiries and act on behalf of the Deputy Executive Director/Chief Program Officer (DED/CPO) to ensure continuity and clarity in decisionmaking.
- Provide data analysis and insights to support initiatives inform strategy and guide decisionmaking.
- Execute special projects and emerging priorities as assigned by the DED/CPO.
Qualifications
- Minimum 7 years of professional experience in project management operations strategy ora leadership role.
- Bachelors degreerequired;mastersdegree preferred.
- Experience working with government officials and NYS/NYC oversight agencies strongly preferred.
- Advancedproficiencyin Microsoft Office and familiarity with common business applications.
- Exceptional organizational skills with meticulous attention to detail and the ability to manage multiple priorities in a fastpaced environment.
- Strong analytical capabilities including the ability to interpret data generate insights and influence decisionmaking.
- High emotional intelligence sound judgment anddemonstratedsuccess building relationships across diverse teams and presenting to executivelevel audiences.
- Outstanding written and verbal communication skills.
- Proventrack recordof managing complex projects driving initiatives and delivering results.
Benefits
At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:
- Rewarding Work in a team environment.
- Paid vacation sick personal days and holidays.
- 403(B) retirement plans with employer contribution.
- Health dental vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care Medical Parking and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Gympass Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more
About Heartshare
Who WE ARE:
For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
#INDHP
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
