Principal Outbound Workforce Management Product Manager

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

• Interface with customers positioning the value of Workforce Management discussing functional requirements and collecting feedback to incorporate into product development cycles.

• Analyze competitive intelligence to help better position Workday in the market highlighting our differentiators to customers

• Participate in customer events marketing events and analyst relations engagements

• Perform industry analysis to surface roadmap candidates back to the product team.

• Collaborate with Workdays business Product Owners customers partners development teams including architecture consultants operations and product teams to understand their desired business outcomes and priorities.

• Help to define the product vision strategy and roadmap including the underlying technical capabilities

• Curate customer adoption campaigns to help customers realize the value of their Workforce Management investment.

• Engage with customer executive leaders in person on the Customer Experience Center on a regular basis.

• Guide the product teams towards high value OKRs.

• Support education and adoption of platform features by internal development teams.

• Coordinate and align solution design across multiple scrum teams operating in a sophisticated distributed software environment.

• Communicate and evangelize the product area among the Workday community and at Workday events.

About You

Basic Qualifications:

• 12 years experience in product management industry and / or customer environments envisioning defining and delivering impactful SaaS and/or cloud-based enterprise software products at scale.

• Expert level domain knowledge of the relevant industry and market with a comprehensive understanding of Retail Hospitality Manufacturing global compliance needs in Workforce Management and industry best practices for Scheduling Demand Forecasting and Time Management.

Other Qualifications:

• Business Influence: Getting buy-in for roadmaps by balancing customer value vs. cost.

• Cross-Team Leadership: Driving results across Engineering Marketing and Sales.

• Customer Advocacy: Turning deep empathy and pain points into actual product features.

• Data Mastery: Using tools (Tableau Snowflake Sigma) to set strategy and KPIs.

• Strategic Decision Making: Balancing tech feasibility with long-term business goals.

• Market Research: Using competitive analysis and user behavior to find new opportunities.

• Stakeholder Management: Influencing and managing expectations for executive leaders.

• Visionary Thinking: Identifying disruptive ways to win the market.

• Education: Degree in Business or CS (Masters is a plus).

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At Workday we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point please email .

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