Microsoft 365 Engineer

Position: Microsoft 365 Engineer
Duration: 3-6 Month Contract with potential to extend and/or convert full-time
Location: Rosemont IL (Hybrid) - 60018

Job Details:

Responsible for the organizations Microsoft 365 tenant health security and infrastructure including:

• Data Governance & Purview: Implement and manage Microsoft Purview for data classification sensitivity labels and Data Loss Prevention (DLP) to protect intellectual property.
• SharePoint & OneDrive: Architect and maintain the SharePoint Online environment managing site collections permissions and external sharing policies.
• Email Security: Administer Exchange Online Protection (EOP) and Microsoft Defender for Office 365 to mitigate phishing malware and spoofing threats.
• Identity Management: Manage Entra ID (formerly Azure AD) including Conditional Access policies Multi-Factor Authentication (MFA) and Group Policy transitions to the cloud.
• License Management: Manage track and audit M365 software licenses to ensure cost-efficiency and compliance.

Security & Business Continuity

Responsible for the execution of the organizations digital resilience and security posture:

• SaaS Backup & Recovery: Oversee the backup of critical M365 data (SharePoint Teams and Exchange) using cloud-to-cloud backup solutions.
• Compliance & Auditing: Conduct regular audits of the M365 environment using Purview eDiscovery and Audit tools to meet regulatory requirements.
• Vulnerability Management: Oversee automated patching and software updates for end-user devices via Microsoft Intune.

Endpoint & Telecommunications Management

• Intune / Mobile Device Management (MDM): Manage the lifecycle of mobile and tablet devices (iPhones iPads Android) and laptops via Endpoint Manager.
• Teams Voice: Administer the Microsoft Teams Phone system including handsets voicemail and auto-attendants.
• Standardization: Recommend and manage standard hardware configurations for the laptop and handheld platforms.

Project Management & Procurement

• Technology Refresh: Manage the annual inventory and replacement cycle for hardware ensuring all new equipment is enrolled in Autopilot for seamless deployment.
• Vendor Relations: Work with vendors for IT procurement maintaining an inventory of key components to minimize downtime.
• Budgeting: Process and document vendor invoices and research new M365 integrations or third-party tools that add value to the organization.

Support & Professional Development

• Tier 2/3 Help Desk: Act as an escalation point for complex M365 SharePoint or security-related support requests.
• Staff Training: Coordinate end-user training sessions specifically regarding M365 best practices and security awareness (e.g. recognizing phishing).
• Policy Development: Work with the IT Manager to draft and enforce technology use policies specifically around remote work and data privacy.

Top Skills & Qualifications

• M365 Security & Compliance: Deep expertise in Microsoft Purview DLP and Defender.
• SharePoint Online: Experience in site architecture and advanced permission management.
• Email Security: Proven track record in securing Exchange Online environments.
• Intune & Entra ID: Strong grasp of modern device management and identity security.
• Active Directory: Experience with hybrid environments (on-prem AD synced with Entra ID).