Senior Manager, Platform Engineering Windows Endpoint Infrastructure

Senior Manager Platform Engineering - Windows Endpoint Infrastructure

This position serves as the senior leader accountable for the strategy engineering and operational excellence of our global Windows Endpoint ecosystemphysical devices (Windows 10/11) hardware peripherals virtual desktops (Azure Virtual Desktop) and the supporting management platforms (Intune Autopilot GPO modernization endpoint security and automation).

This leader will oversee a large engineering organization responsible for the full lifecycle of endpoint delivery for tens of thousands of devices. They will drive modernization enterprise-scale efficiency secure-by-default standards and a bestinclass user experience. This role requires an exceptional blend of engineering breadth strategy transformational leadership and operational rigor.

Core Responsibilities:

Strategic Leadership & Vision

• Define and execute the multiyear strategy for the Windows endpoint physical and virtual ecosystem - HW AVD Intune application delivery automation updates and security posture.
• Serve as the enterprise authority on Windows client engineering hardware modern endpoint management virtualization strategy and platform modernization.
• Establish technology roadmaps for Windows 11 cloudmanaged device models virtualization and future workplace experience capabilities.
• Partner with senior engineering security compliance risk support network collaboration procurement and business stakeholders.

Engineering Ownership & Platform Excellence

• Lead engineering teams responsible for: Windows 10/11 platform engineering Azure Virtual Desktop architecture & operations Intune / AutoPilot / Endpoint Manager governance & policy design Application packaging/delivery & automation Firmware/BIOS hardware standards driver lifecycle and performance optimization
• Oversee zerotouch provisioning configuration baselines CIS/SOX/PCI compliance enforcement endpoint telemetry and health & reliability engineering.
• Mature the platformasaproduct operating modelincluding roadmap release management KPIs SLIs/SLOs and userexperience score improvements.

Operational Excellence

• Ensure consistent global performance across tens of thousands of endpoints meeting aggressive availability reliability and MTTR targets.
• Strengthen the L2/L3 engineering/operations partnership and reduce engineering RUN burden to <20%.
• Reduce incident volume through standardization automation and elimination of manual and legacy workflows.
• Maintain accountability for patching quality updates security posture and platform hardening.

Organizational Leadership & People Management

• Lead mentor and develop a high-performing multidiscipline engineering organization (Managers Architects Senior Engineers Platform Engineers).
• Build an engineering culture focused on clarity of ownership accountability continuous improvement and predictable delivery.
• Create an environment that attracts top talent and maintains high engagement while elevating engineering excellence and operational discipline.

Enterprise Partnership & Governance

• Ensure alignment with enterprise architecture cyber security risk & compliance infrastructure and cloud platform strategies.
• Oversee architecture reviews (ARB/MCC/SARB) change governance and approval workflows for new technologies or platform changes.
• Provide executivelevel communication for incidents risks regulatory concerns platform change impacts and roadmap initiatives.

Qualifications:

• 10 years of progressive experience leading large-scale endpoint engineering or infrastructure teams; 5 years leading leaders.
• Deep expertise in: Windows 10/11 platform engineering at enterprise scale Microsoft Intune/Endpoint Manager Desktop Laptop and peripheral hardware Autopilot GPO modernization Azure Virtual Desktop or enterprise VDI environments Endpoint security frameworks CIS baselines Zero Trust principles Automation (PowerShell Graph API CI/CD pipelines).
• Demonstrated success operating a large-scale fleet (>20k devices) with globally distributed teams.
• Strong command of enterprise operations major incident management and engineering KPI/OKR constructs.
• Proven ability to influence senior stakeholders lead through ambiguity and deliver measurable business outcomes.

Preferred skills:

• Experience in regulated industries (financial services insurance healthcare).
• Modern Workplace & Microsoft certifications (MDM/Intune Windows Azure).
• Experience with Mac mobile or crossplatform endpoint architecture.
• Familiarity with SCCM/ConfigMgr coexistence and cloud transition strategies.

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.