Sales Support Specialist, Global Mile
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Amazon strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals product and program managers.
We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL services deliverables and experience to sellers and internal stakeholders. The role will work on Amazon systems interact with multiple sales teams and perform daily operational tasks on seller onboarding contracting account configuration and other sales support or admin tasks.
The ideal candidate should have strong ownership to work independently and deliver timely and accurately in a complex and fast-growing business environment. The candidate will be able to interface with technology systems be comfortable in executing repeatable processes while identify and proactively explore opportunities for process improvement or automation.
Key job responsibilities
Conduct full seller onboarding process from contracting to account creation and configuration by strictly following SOPs
Explore opportunities to continuously improve process efficiency and update SOPs in accordance
Provide analysis on onboarding processes and present findings to the team
Respond to internal and external stakeholders to effectively address customer needs
Document and provide visibility of process deliverables
Generate various sets of daily weekly and monthly business reports to track against objectives
Provide daily support to other multiple sales teams on centralized and standardized operational tasks including but not limited to: contract management data cleaning and mapping hotline to general questions from wide sales team reports generation training sales admin etc.
- Bachelors degree in operations supply chain or logistics or 1 years of team management budget responsibilities supplier management problem solving and client/ customer relations experience
- Experience in logistics transportation supply chain import/export operations or data entry/data administration
- Experience working with customers with a passion for delivering exceptional service or experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience with computers including MS Excel Word and Office
- Bachelors degree or Masters degree in supply chain business engineering finance or related technical or quantitative field
- Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions
- Experience in problem solving and data analytics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking motivated Sales Support to develop and deliver sales support initiatives. The Sales Support will execute sales operational tasks to ensure AGL services deliverables and experience to sellers and internal stakeholders. The role will work on Amazon systems interact with multiple sales teams and perform daily operational tasks on seller onboarding contracting account configuration and other sales support or admin tasks.
The ideal candidate should have strong ownership to work independently and deliver timely and accurately in a complex and fast-growing business environment. The candidate will be able to interface with technology systems be comfortable in executing repeatable processes while identify and proactively explore opportunities for process improvement or automation.
Key job responsibilities
Conduct full seller onboarding process from contracting to account creation and configuration by strictly following SOPs
Explore opportunities to continuously improve process efficiency and update SOPs in accordance
Provide analysis on onboarding processes and present findings to the team
Respond to internal and external stakeholders to effectively address customer needs
Document and provide visibility of process deliverables
Generate various sets of daily weekly and monthly business reports to track against objectives
Provide daily support to other multiple sales teams on centralized and standardized operational tasks including but not limited to: contract management data cleaning and mapping hotline to general questions from wide sales team reports generation training sales admin etc.
- Bachelors degree in operations supply chain or logistics or 1 years of team management budget responsibilities supplier management problem solving and client/ customer relations experience
- Experience in logistics transportation supply chain import/export operations or data entry/data administration
- Experience working with customers with a passion for delivering exceptional service or experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience with computers including MS Excel Word and Office
- Bachelors degree or Masters degree in supply chain business engineering finance or related technical or quantitative field
- Experience recognizing a challenge and working with a variety of teams and data sources to diagnose the problem and recommend solutions
- Experience in problem solving and data analytics
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
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