Client Services Manager, Home Health

Jefferson at Home by BAYADA is seeking a Client Services Managerin our Philadelphia PA Home Health Visits Office.

If you are looking for an exciting career opportunity in a growing industry a Client Services Manager could be the position for you. Jefferson at Home by BAYADA believes that our clients and their families deserve home health care delivered with compassion excellence and reliability. We want you to apply your energy and skills in this dynamic entrepreneurial environment and become an integral part of a caring professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Client Services Manager:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients referral sources payors and community organizations
• Develop strong communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions % Medicare referrals rejected by reason etc.)
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

• Bachelor degree is preferred.
• Prior knowledge of/experience with Medicare HomeCare Homebase and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Why youll love Jefferson at Home by BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek Forbes and Glassdoor.
• Weekly pay
• AMAZING culture:we are a mission driven nonprofit organization focused around three core values of compassion reliability and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition along with Hero spotlights Key Action of the Week meetings to connect back to our mission and celebrate staff discounts/perks and partnerships an Awards Weekend trip and more.
• Diversity equity inclusion and belonging:Join groups like our Women in Limitless Leadership Employee Resource Council Lean In circles Racial and Ethnic Diversity (RED) Council Pride LGBTQIA Council Military Community Network Solutions and Accessibility for Equality (SAFE) Council Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H) and more.
• Growth opportunities: advancement opportunities continued education opportunities Udemy courses webinars and more
• Check out our blog: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.

  BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

  BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.