Complex Quality Manager

Position Title:

Complex Quality Manager

Pay Rate:
$89000 - $118600
Multiple factors including Individual experience skills and abilities will determine where an employee is ultimatelyplaced in the pay range.

Category/Shift:
Salaried Full-Time

Physical Location:
Manitowoc WI & Fond Du Lac WI

The Job You Will Perform:

• Manage Quality Systems including Container Internal Auditing Tracking Incidents & Credit System Quality
• Management System by:
  • Training team members on each application
  • Serving as administrator of each application
  • Participate in auditing for CIA and managing processing of customer complaints
  • Analyze data reports for each application for trends
  • Develop and implement corrective action plans to mitigate negative trends
• Manage the Product Safety platform locally including:
  • Responsibility for GFSI certification (via IFS PacSecure or equivalent)
  • Ensuring compliance with food safety customer and regulatory requirements
  • Ensure training for employees and contractors on related product safety procedures
  • Lead 3rd party auditing by certifying body or customers
  • Ensure HACCP plans are reviewed & updated accordingly
  • Investigate and mitigate product safety complaints
  • Develop and implement corrective action plans for product safety deficiencies (either identified via 3rdparty audits complaints or internal auditing)
• Lead problem solving and Root Cause Counter Measure (RCCM) initiatives including development of small teams (when necessary) identification of root cause development & implementation of corrective action plans and tracking for sustainability
• Lead initiatives to drive improvement in quality by collaborating with other departments promotingimprovements in improving KPIs (including DPPM and Incident Rate) leading to improved customersatisfaction.
• Participate in new hire and refresher training to provide training on quality and product safety procedures
• Serve as a resource for our 80s customers through customer location visits and meetings to provide supportfor quality including data collection and providing information on corrective action plans
• Participate in new item meetings and oversight of trial process

The Qualifications Skills and Knowledge You Will Bring:

• Bachelors degree (process engineering preferred) or equivalent experience within the corrugated industry
• Minimum of 3 years of experience in manufacturing (Lean Sigma training a plus)
• Minimum of 2 years of experience in supervisory role
• GFSI knowledge preferred
• Strong writing skills
• Action Oriented
• Customer Focus
• Drive for Results
• Command Skills
• Process Management Building EffectiveTeams Managing Through Systems
• Problem Solving and Business Acumen
  
  

The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health welfare and retirement plans including MedicalDental Life insurance Flexible Spending Accounts Short-term and Long-term Disability 401(k) Company-fundedretirement contributions Paid Time Off Education & Development (including Tuition Reimbursement) Student LoanRepayment Assistance and Voluntary Benefits including insurance for home auto vision and pets.

The Career You Will Build:
Promotional opportunities within a global company

The Impact You Will Make:
We continue to build a better future for people the planet and our company! IP has been a good steward ofsustainable practices across communities around the world for more than 125 years. Join our team and youll see whyour team members say theyre Proud to be IP.

The Culture You Will Experience:
International Paper promotes employee well-being by providing safe caring and inclusive workplaces. We have teammembers all around the world with diverse backgrounds experiences and perspectives. These are our strengths. Weare committed to creating a culture where all individuals are respected valued engaged and have an opportunity todo their best work every day. We invite you to bring your uniqueness creativity talents experiences and safetymindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters inMemphis Tennessee USA and EMEA (Europe Middle East and Africa) headquarters in London UK we employ morethan 65000 team members and serve customers around the world with operations in more than 30 with our customers we make the world safer and more productive one sustainable packaging sales for 2024 were $18.6 2025 International Paper acquired DS Smith creating an industry leaderfocused on the attractive and growing North American and EMEA regions. Additional information can be found byvisiting .

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receiveconsideration for employment without regard to sex gender identity sexual orientation race color religion nationalorigin disability protected veteran status age or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations forapplicants and employees with disabilities. If reasonable accommodation is needed to participate in the jobapplication or interview process to perform essential job functions and/or to receive other benefits and privileges ofemployment please contact or