Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients developing strategies products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information visit .
What we offer:
Work-life flexibility
Hybrid workenvironment
Variable annual incentive plan
Generous annual vacation allotment
Top-notch flexible benefits planincluding family building and gender affirmation
Retirement Plan matched contributions at 6%
Access toa learning platform and educational assistancesupport
Access to a virtual wellness platform
Career development opportunities
Wellness Flex Fund to support personal interest and activities
Day off to volunteer in your community andother paid time off options
Corporate discounts
*subject to employment agreement
Job Summary:
As a Fraud Prevention Analystyoullcoordinate analysis of debit card and online banking fraud data to respond effectively to new situations and trends.Youllmanage data from various sources including Interac alerts and Suspicious Activity Reports andfacilitateinformation sharing between Central 1 Interac and member credit unions toidentifyand prevent fraudulent activity.
* This role will be three days a week and potential that the shifts may fall on holidays*
Schedule Example: (actual schedule may be different depending on business operations)
Sunday 6:20AM - 6:30PM
Monday 6:20AM - 6:30PM
Tuesday 6:20AM - 6:30PM
Whatyoullbe doing:
Perform analysis of transaction data from the PRM Fraud Detection System
Responsible foridentifyingnew skim locations through Central 1 CPP Analytics Application with fraud data reported by credit unions and/or the PRM Fraud Detection System
Send out PRM Fraud Alerts (FA)s to credit unions and follow-up with the response to update PRM
Provide assistance tothe FAS group as to when to send PRM Fraud Alerts (FA)s to credit unions
Monitor fraud transaction trends and recommend modifications to the rules in PRM that would result in reduced loss prevention
Issue Common Point of Purchase Alerts to credit unions throughout the country to adviseofsuspected or confirmed skimming incidents as reported by the Interac Association.
Complete analysis of transaction data related to Common Point of Purchase Alerts (CPPs) and send Suspicious Activity Alerts (SAAs) to credit up with credit unionsforresponse to alerts to ensure compliance with Interac requirements. Provide ongoing updates to active SAA investigations
Issue Interac e-Transfer alerts and communicate to credit unions Interac
Issue Interac Online Payment alerts and communicate to credit unions and Interac
Provide assistance tothe credit union staff to ensure the most expedient methods of reporting suspected or confirmed skimming activities is followed
Expert knowledge of PRM the CPP system and Interac regulations
Maintain database of authorized users and user passwords for the CPP system
Maintain database of skimming information and update records as. Review data to analyze fraudulent activity and todetermineif Member Cards have been used at a suspected skimming location
Respond to credit unions requests forassistancein resolving outstanding orphan cards where a credit union has reported fraudulent activity and no common point of purchase has beendetermined
Provide information to the law enforcement department and financial institutionsregardingsuspected and confirmed skimming locations
Maintain reports of fraud alert volumes and locations to analyze trends anddeterminefuture requirements
Researchreviseandmaintaineducational materials for credit unionsregardingthe FAS system
Provide technical support to the FAS group (on-call 24 hours/7 days a week)
Act as the technical backup when the FAS Manager Operations is not available
Whatyoullhave:
Bilingual (French/English) considered a strong asset while not required
2 years post-secondary education in a related field
2 years experience in accounting finance auditing criminology loss prevention law or fraud investigation with some exposure to fraud prevention
Exceptional command ofFrenchandEnglishlanguage and proven customer service skills are.
Experience with processor operations card association rules and technology associated with payment systems is an asset
Proficiencyin computer skills and automated office systems is essential.
Strong analytical and problem-solving skills are
Able to work independently as well as part of a team
High levelof confidentiality is essential in this role
Strong attention to detail and high degree of accuracy
Able to multi-task and handle several conflicting priorities simultaneously
Salary: $50000 - $58000
The salaryrepresentsthe job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge skills qualifications experience and education/training.
#LI-Hybrid
Central 1 does not use Artificial Intelligence (AI) technology to screen assess or select applicants during our recruitment process. This job posting is for an existing specific vacancy within our organization. All applications will be considered exclusively for the position described in this posting.
Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.
Required Experience:
IC