Infrastructure Specialist

Fredericton - Canada

Yearly Salary: $ 77766 - 103454

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Working at Service New Brunswick is more than just a job its an opportunity to build a meaningful career. Guided by our vision of Excellence in Service Delivery our teams provide high-quality innovative public services for customers with a focus on value for all New Brunswickers.

Known for our people-oriented workplace culture we foster an environment where innovation inclusivity and teamwork are celebrated. We are proud to be recognized as one ofAtlantic Canadas Top Employersfor 2025!

What We Offer

At SNB our people are at the heart of everything we do. We are:

Human-Centered: We prioritize well-being and flexibility for our employees.
Driven by Growth: We invest in your professional development and career advancement.
Celebrating Excellence: We recognize and reward outstanding contributions.
United by Purpose: Every project you work on makes a real difference for New Brunswickers.
Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles SNB offers unmatched opportunities for growth and impact including an employee recognition program a mentoring program training & development opportunities employee townhalls and ongoing leadership development.

SNB also offers a comprehensive employee benefits package.

The Technology Services Division of Service New Brunswick is searching for an individual who would enjoy a meaningful and rewarding career in the support and advancement of large-scale thin client solutions and virtual desktop services throughout the GNB an Infrastructure Specialist you will provide technical leadership to a team that manages the delivery of published resources for a suite of software systems used by health professionals and government departments across the province. You will be supported by highly skilled teams located throughout New Brunswick.

Reporting to the Manager of IT Operations the Infrastructure Specialist will be the most senior resource on the Citrix/VDI Team whose responsibilities will include but are not limited to:

Develop implement and maintain client solutions principles standards frameworks and strategies
Develop Corporate Citrix Imprivata IGEL and thin client roadmaps and strategies
Provide technical leadership and guidance to a group of Technical Analysts and Senior Technical Analysts
Develop and validate standard operating procedures and related processes for Change Incident and Problem Management that align with ITIL methodologies
Monitor overall performance of the corporate Citrix / Imprivata / IGEL / Virtual Desktop environment and develop improvements for the quality and efficiency of the teams service delivery

ESSENTIAL QUALIFICATIONS: A university degree in Computer Scienceor a related disciplineand a minimum of five (5) years of related experience OR acollege diploma in a related disciplineand a minimum of eight (8) years of related to the response to this competition an equivalent combination of education training and experience may be considered.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capabilityon your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

Experience with reviewing and creating processes and technical documentation including ITILmethodologies
Experience managing and maintaining Citrix 7.15 / 19.12 & Citrix Cloud DaaS environments
Experience managing and maintaining Imprivata single sign-on and tap environment
Experience managing and maintaining Thin Client environment including IGEL OS and HP thin client hardware
Experience managing and maintaining licenses and contracts
Experience with Enterprise Operating Systems - Microsoft Windows Enterprise 10 / 11 & Windows Server 2012R2/2016/2019/2022/2025
Experience with IT automation and management solutions Ex: ControlUp etc
Experience with Active Directory O365 Group Policy administration
Experience with VMWare products VM Workstation VDI ESX
Experience with server & desktop hardware / operating systems networks and a demonstrated ability to keep informed of current advancements and trends
Experience supporting IT infrastructure and service delivery preferably with a large enterprise organization
Experience with one or more of the following: Endpoint management IGEL UMS PowerShell
Experience w/ MS Active Directory DNS DHCP Networking Concepts Certificate Authorities

Subject to the response to this competition candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications to be given further consideration.

OPERATIONAL REQUIREMENTS: This position requires flexibility in working hours which includes evenings and weekends. The successful candidates will be required to be on call for after-hours support.

On occasion some travel throughout the province may be required.

Candidates will be required to undergo a Criminal History Clearance prior to appointment and must be willing to obtain a security clearance.

BEHAVIOURAL COMPETENCIES:The successful candidate will possess the following behavioral competencies:

Analytical Thinking/Judgment
Initiative
Client Service Orientation
Effective Interactive Communication
Results Orientated
Teamwork and Cooperation
Leadership

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

Planning and Organizational Skills
Specialized Subject Matter Expertise and Knowledge
Consulting Skills
Written and Verbal Communication

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $77766 - $103454 annually Pay Band 6 - Management and Non-Union Pay Plan

We encourage applicants to apply online by clicking here beforeFebruary 22 2026indicating competition number R85-2025/26-822. In the unlikely event that you experience technical difficulties or are unable to complete your application online contact.

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with theEqual Employment Opportunity Program and veterans who demonstrate they are among the most qualified shall be given preference at the time of appointment.

Required Experience:

DescriptionWorking at Service New Brunswick is more than just a job its an opportunity to build a meaningful career. Guided by our vision of Excellence in Service Delivery our teams provide high-quality innovative public services for customers with a focus on value for all New Brunswickers. Known f...