Technical Specialist

Newport - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) process

TRAVEL REQUIRED: Occasional travel to Stevenage & Portsmouth

LOCATION: Hybrid Working (Typically 3 days in the office and 2 days from home) Newport Wales

TYPE: Full time

WHATS IN IT FOR YOU

Financial Reward: Competitive salary annual profit share contributory pension share options car leasing scheme free onsite parking season ticket loan tax-free technology scheme discounted shopping and much more.
Work / Life Balance: 37 hour week flexible working around core hours hybrid working up to 2 additional days per month as TOIL option to buy/sell holiday.
Personal Development: Personalised development plan Airbus Leadership University and unlimited access to 10000 E-learning courses internal mobility including international opportunities.
Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support) Employee Assistance Programme discounted family health / dental insurance / eye tests cycle-to-work scheme on-site canteen and coffee shop.
Family and Caregiving: Life assurance enhanced pay for maternity paternity adoption and shared parental leave and caregiving.

Our world is changing. And so are we. From our commitment to zero-carbon flight (#ZEROe) to cleaning up space sustainability is at the heart of our purpose. So whats your next change

We are seeking a Technical Specialist & Service Delivery Manager for Storage Backup Compute and Virtualisation products in a demanding dynamic and high paced environment where strong Technical & Supplier Management skills are key to success.

Reporting directly to the HO Storage and Backup you will facilitate Entry-Into-Service from Plan and Build team to the Supplier in Run Operations as part of a Multi-Function team

The role of technical Specialist / Service Delivery Manager is both a technical and service driven role managing various products including supplier management. You will need a good understanding of one or more technologies required with the ability to learn the fundamentals of all assigned products whilst abiding by ITIL best practices.

You will be working in a team of 8 designing implementing and maintaining the infrastructure in operational condition E2E in line with OLA/SLAs focusing on both Business continuity and end user satisfaction via our 3rd party supplier.

HOW YOU WILL CONTRIBUTE TO THE TEAM

Technical Support and Consultation: Provide expert technical guidance and support to engineering teams project managers and stakeholders. Act as a subject matter expert in specific technology domains
Strong technical skills and experience: Specifically IT Products such as NetApp Veeam HPE Servers & ESXi and have the appropriate level of knowledge to manage the product effectively via the partner.
Documentation and Reporting: Prepare comprehensive technical documentation including specifications reports and presentations. Communicate technical findings and recommendations effectively to diverse audiences.
Monitor both in-sourced and outsourced teams and activities in conjunction with contract management.
Perform ITIL-based processes including incident problem change configuration management asset Management major incident management and entry into service.
Contribute to annual capacity planning and budget management for managed products.

ABOUT YOU

Experience in a technical role within the aerospace defence or a highly regulated technology-driven industry
Teamwork: Ability to work effectively as part of a multidisciplinary team in a fast-paced and collaborative environment.
Previous experience working in a product based delivery model
ITIL accredited with workplace experience
Experience in Contract management

HOW WE CAN SUPPORT YOU

Many of our staff work flexibly in many different ways including part-time. Please talk to us at the interview about the flexibility you need and well always do our best to accommodate your request.

Please let us know if you need us to make any adjustments for the selection process you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout etc. Any information disclosed will be treated in the strictest confidence.

As a Disability Confident Employer Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in just select the option during your application submission and our Talent Acquisition team will contact you.

LI:MF1

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

AIRBUS Defence and Space Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.

Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.

At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.

Required Experience:

Job Description:SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC/DV Security Clearance via the UK Intelligence Community (UKIC) processTRAVEL REQUIRED: Occasional travel to Stevenage & PortsmouthLOCATION: Hybrid Working (Typically 3 days in the office and 2 days from home) Newport...