Inside Sales Representative Home

Our Company

Technogym is a world-leading brand in wellness and fitness known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence not only in our products but also in the services we provide to our clients and partners. Known all over the world as The Wellness Company our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so Technogym provides people with gym equipment of the highest quality together with other services like content and programs. Technogyms outstanding fitness products are equally chosen by individuals for their home gym equipment and by large organizations professional sports teams and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users from beginners to professional athletes.

Technogym inspires70million daily usersto train using ourinnovative & engaging solutions for fitness sport and health. Established in 1983 Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. Move with us for a better world!

Your Role

We are looking for an energetic and results-driven Online Client Advisor to boost our sales by delivering a premium personalized remote shopping experience through phone chat email and digital this inside sales role you will be the first point of contact for both B2C and B2B clients helping them choose the best wellness solutions based on their goals. Youll guide customers through the purchase journey respond to inquiries follow up on marketing leads and contribute to building strong long-term relationships. You will also play a key role in supporting our omnichannel strategy by managing CRM data gathering market feedback and ensuring customer satisfaction from first contact to product delivery.

This position will primarily support our Home segment and works onsite at our Jersey City offices.

Your Impact

• Achieve direct and indirect sales targets for the different lines of business including Digital Solutions
• Manage inbound interactions (calls chat email) for both B2B and B2C customers with attention and speed offering tailored solutions
• Manage outbound activities on customer base and prospects across all lines of business and engage new contacts in Commercial segments
• Build long-term relationships with customers through value-oriented proposals
• Provide high-quality online assistance guiding customers to the best product/service
• Handle daily back-office tasks (e.g. quotations task updates appointment creations across sales channels)
• Maintain accurate and complete data in the CRM system
• Provide market feedback to improve offerings process and services
• Support marketing campaigns and initiatives
• Oversee the process from order to delivery and installation checking satisfaction and upselling additional products or services where applicable

About You

What you should bring:

• Proven experience in phone sales techniques
• Experience in Luxury Sales and/or Customer Service environments for specialized Home sales or in Commercial sales roles
• Excellent communication and interpersonal skills with an understanding of consumer purchasing habits often influenced by emotional drivers and requiring seamless decision-making
• Long-term customer relationship approach
• Familiarity with digital tools and CRM systems
• Excellent written oral & listening skills
• Proactive enthusiastic and with a problem-solving mindset
• Bachelors Degree preferred but not required
• Knowledge of Salesforce is a plus
• Passion for fitness/wellness

What We Offer

• Base Salary $65000 - $70000 commensurate with experience
• Medical dental and vision insurance - effective first day of employment
• 401k with company match - effective first day of employment
• PTO - vacation sick and holiday
• On-site gym for employee use

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.

Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true