Housing Liaison Officer

London - UK

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

2-3 Month Contract with a Local Authority

Summary

The Housing Liaison Officer plays a crucial role in providing a high-quality consistent and flexible tenancy management service to residents. This position involves being a visible presence on estates assisting tenants with new tenancies tenancy changes general inquiries and ongoing housing management needs. The role is vital in ensuring tenants receive the support they need maintaining clean and safe neighborhoods and achieving high resident satisfaction.

Responsibilities

Perform tenancy management duties including new tenancy sign-ups pre-termination visits accompanied viewings and post-tenancy checks.
Conduct tenancy checks serve Notices (NTQ/NOSPs) as required and escalate complex cases to Senior Housing Officers.
Undertake routine and ad-hoc tenant visits related to arrears ASB vulnerability rehousing needs and welfare concerns.
Support tenancy sustainment by collaborating with internal teams and external partners to achieve successful long-term outcomes.

Experience

Experience working with the general public in a service-delivery environment.
Experience working in diverse communities.
Ability to communicate effectively with people from different backgrounds.

Qualifications

Good standard of literacy and numeracy.
Commitment to personal learning and development.

Additional Information

Working hours: 36 hours per week
Bi-weekly payment schedule

The role closes on 20th Feb 2026 apply ASAP.

Required Skills:

To be part of a team delivering a high quality consistent flexible value for money comprehensive service to tenants including new tenancies and tenancy changes interviewing service users and dealing with general enquiries.

Required Education:

2-3 Month Contract with a Local AuthoritySummaryThe Housing Liaison Officer plays a crucial role in providing a high-quality consistent and flexible tenancy management service to residents. This position involves being a visible presence on estates assisting tenants with new tenancies tenancy change...