Outbound Call Officer

Chisinau - Moldova

Monthly Salary: MDL 700 - 700

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

The Outbound Call Officer is responsible for conducting outbound calls to automotive dealerships to collect pricing vehicle availability and stock information.
The role supports internal sales and sourcing teams by gathering accurate market data not by closing sales.

This is a research & verification role with structured scripts and clear call objectives.

Key Responsibilities

Outbound dealership calls

Call automotive dealerships according to a provided list
Introduce yourself professionally and explain the purpose of the call
Request and confirm:

Vehicle pricing
Availability (in stock / incoming / sold)
Basic vehicle details (model year condition)

Verify information for accuracy and consistency

Data collection & reporting

Record pricing and availability in CRM or tracking sheets
Flag discrepancies or missing information
Update call outcomes and follow-up needs
Maintain clean structured data

Process & compliance

Follow approved call scripts and guidelines
Respect call etiquette and professionalism
Escalate complex or unclear cases to supervisors

2. Skills

Good spoken English (clear understandable professional)
Confident phone presence
Ability to follow scripts and ask precise questions
Strong attention to detail
Comfortable with repetitive outbound calls

Requirements

Call center (outbound or research)
Telemarketing or appointment setting
Automotive BPO or sales support experience (asset)

Performance Metrics (KPIs)

Number of completed calls per day
Successful data collection rate
Accuracy of pricing & availability data
Script adherence
Attendance & schedule reliability

Benefits

Work Conditions

Type: Remote (Work from Home)
Schedule: Toronto business hours (EST / EDT overlap)
Calls: 100% outbound
Tools: VoIP dialer script CRM / spreadsheet
Training & career path opportunities are offered

Required Skills:

Call center (outbound or research) Telemarketing or appointment setting Automotive BPO or sales support experience (asset)

This is a remote position.The Outbound Call Officer is responsible for conducting outbound calls to automotive dealerships to collect pricing vehicle availability and stock information. The role supports internal sales and sourcing teams by gathering accurate market data not by closing sales.This...

This is a remote position.

This is a research & verification role with structured scripts and clear call objectives.

Key Responsibilities

Outbound dealership calls