IT Workplace Technology Engineer

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK India Germany and France.

Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK Indian German and French SMEs
• Over 1.8 million members: 800000 UK andin India and growing rapidly
• Over $300 million raised in funding
• Over 2500 Tideans globally - were diversity champions!
• We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi and in Berlin Paris and Luxembourg.

ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure proactively addressing technical challenges and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure from resolving hardware and software issues to overseeing application updates and integrations and monitoring SaaS applications web traffic and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE:

As an IT Workplace Technology Engineer you will own and evolve our global endpoint workplace and corporate network technology ecosystem. This role focuses on delivering a secure scalable and seamless employee experience by leading the design deployment and optimization of device management collaboration platforms endpoint security and corporate will work at the intersection of IT Security Networking and Employee Experience ensuring our digital workplace aligns with Zero Trust principles and modern cloud-first architectures.

Key Responsibilities:

• Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro supporting macOS Windows and mobile environments.
• Own and evolve the corporate network engineering stack including wired and wireless networks across global office locations.
• Design deploy and operate cloud-managed networking solutions such as Cisco Meraki and Juniper Mist covering access points switches firewalls and SD-WAN.
• Architect and maintain secure office networking (VLANs routing switching QoS VPNs and high-availability designs).
• Partner closely with Information Security to implement Zero Trust controls including Device Trust Network Trust NAC ZTNA secure Wi-Fi (802.1X) DLP CASB and Secure Web Gateways (SWGs).
• Lead office network lifecycle management including new office builds expansions refreshes and decommissioning.
• Monitor analyze and optimize network and endpoint performance using telemetry and analytics from Meraki Mist and endpoint management platforms.
• Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) to scale device network and policy management.
• Integrate and manage identity and access workflows with platforms such as Okta enabling secure authentication and context-aware access.
• Define standards and drive consistency across device provisioning compliance patching onboarding and offboarding.
• Act as the technical lead for workplace IT and networking initiatives mentoring team members and serving as the final escalation point for complex endpoint and network issues.

What Makes You a Great Fit

• 5 years of experience in workplace IT MDM corporate networking and SaaS administration with 2 years in a technical lead or senior engineer role.
• Deep hands-on expertise with Microsoft Intune Jamf Pro and device management across macOS and Windows.
• Strong experience with enterprise networking platforms such as Cisco Meraki and/or Juniper Mist including Wi-Fi switching firewalls and SD-WAN.
• Solid foundation in network engineering fundamentals (TCP/IP DNS DHCP routing switching wireless design and troubleshooting).
• Proven experience implementing Zero Trust architectures including Device Trust Network Trust conditional access and identity-aware networking.
• Comfortable writing and maintaining PowerShell Bash or Python scripts and using IaC frameworks to automate and standardize infrastructure.
• Experience delivering and supporting modern office network environments optimized for cloud-first and hybrid work models.
• Strong cross-functional collaborator who works effectively with Security HR Facilities and IT Operations.
• Thrive in fast-paced environments and enjoy building reliable scalable systems that improve employee experience and operational efficiency.

WHAT YOULL GET IN RETURN:

Make work work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally you can work from a different country or Indian state for 90 days of the year. Plus youll get:

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

TIDE IS A PLACE FOR EVERYONE

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyones voice is heard.

At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.

• Tide doesnotcharge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
• Communication from Tide will only come from an official@tide.coemail address.
• Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tides Recruitment Privacy Notice.