EUC Network Smart Hands Engineer – On CallCasualPart TimeFreelance

Preferable.ai

Job Location:

Far North District - New Zealand

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description About EIL Global

We are EIL Global; an IT services company providing support across Asia Pacific and EMEA regions. We specialize in desktop support servers networking and data center technologies.

We are headquartered in Adelaide Australia and have clients and offices across APAC and EMEA locations.

Currently we are looking for engineers to provide onsite support services in and around various locations to assist our clients.

Location: Multiple sites New Zealand

Type: Contract

Location: (Multiple Sites New Zealand)

KeriKeri

New Lynn

Mairangi Bay

Manuakau

Masterton Wellington

Napier Hawkes Bay

Nelson

Newtown

Taupo

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Employment Type: Independent Contractor / On Call/Casual Basis

Work Mode: Onsite (Field Support / On-Demand/Casual)

Role Overview

We are looking for an experienced EUC / Network Smart Hands Engineer to provide onsite IT support at multiple client locations across New Zealand.

This is an on call / casual role. You will be assigned tickets based on client requirements and visit sites to resolve technical issues.

Key Responsibilities

Provide onsite desktop and network support

Handle break-fix IMAC (Install Move Add Change) activities

Install and support routers switches access points and cabling

Troubleshoot laptops desktops printers and other peripherals

Replace faulty hardware parts and perform upgrades

Work closely with remote support and service desk teams

Update ticketing tools with work details and reports

Follow SLA guidelines and IT processes

Coordinate with vendors when required

Required Skills & Experience

3 years of experience in Desktop Support / EUC / Smart Hands / Field Support

Strong knowledge of Windows OS O365 and Active Directory

Basic networking knowledge (LAN/WAN IP addressing patching)

Good hardware troubleshooting skills

Experience with ticketing tools (ServiceNow Remedy etc.)

Good communication skills

Valid drivers license and willingness to travel

Work Scope

On-demand support during business hours

May include after-hours or weekend support as per SLA

Reporting to Regional Service Delivery Manager / Project Coordinator

Job Description About EIL GlobalWe are EIL Global; an IT services company providing support across Asia Pacific and EMEA regions. We specialize in desktop support servers networking and data center technologies.We are headquartered in Adelaide Australia and have clients and offices across APAC and E...