Ambulatory Operations Manager
Share
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Nemours is seeking an Ambulatory Operations Manager in Jacksonville FL.
The Ambulatory Operations Manager will have operational oversight of practice for designated service lines within the department. Reporting to the Director of Operations the Ambulatory Operations Manager oversees the administrative and operational activities designated divisions across North FL and across all functions.
The Ambulatory Operations Manager will be responsible for establishing and managing a cohesive administrative and operational infrastructure for these cross-disciplinary specialties which includes physician practice and hospital partnerships; identifying opportunities to improve the patient and family service experience; assuring patient and associate safety; and establishing collaborative relationships with various departments and managers within Florida and across the Nemours Foundation in support of specialty providers. The Ambulatory Operations Manager in collaboration with specialties Director of Operations Chairs/Chiefs and Nurse Manager is responsible for representing administration as appropriate and assuring compliance with all applicable law and regulatory requirements affecting the areas of responsibility.
Essential Functions
Operational Management:
- Works with the specialties chiefs and nurse managers to provide administrative and operational oversight of all divisions programs and sites organized within the specialties.
- In collaboration with the Director and Division Chiefs monitors expenses collects and analyzes operational data to assist Director in decision making for all areas of responsibility encompassed by service lines.
- In collaboration with the Specialties Leaders and its leadership team recommends a sufficient number of qualified/competent persons and other resources (including space) to provide necessary services support all sites and initiatives and to accommodate planned growth.
- Manages staff oversees their work product coach mentor train and develops their performance reviews creates and sets annual goals with individual team members.
- Interprets and implements policies and procedures that guide and support the provision of services.
- Collaborates effectively with providers to deliver quality care in a family-centered model in a cost-effective and efficient manner. Monitors initiatives including compliance with established efficiency benchmarks including charge capture and delays RVU productivity chart documentation etc.
- Participates in the organizations service excellence and continuous improvement mission.
- Communicates with physicians and other providers to determine effectiveness of the service delivery system i.e. efficiency and optimizations of clinical schedules and templating of the various departments that support providers activity.
- Communicates effectively with clinical leaders Director of Operations Site Practice Administrator CMO and VP Operations. Review issues and update on progress towards meeting established personnel and center goals. As appropriate identifies problems in the area of responsibility and resolves or presents recommended actions to the Director of Operations FL Site Practice Administrator Department Chair CMO and VP Operations.
Human Resources:
- Recruits hires evaluates disciplines and recommends salary actions and adjustments for personnel for the units encompassed by the specialties.
- Responsible for the orientation and continuing education of all people reporting to the position.
- Assures safe work practices are used by all associates of the specialties and promotes a positive work attitude within the department and practice and treats associates with respect dignity and fairness while maintaining accountability.
- Assures compliance with all legal and regulatory requirements.
Requirements:
- Bachelors degree is required
- Experience in healthcare management is required.
- Demonstrated record of progressively responsible administrative experience in health care preferably pediatric or specialty related.
- Proven track record of working collaboratively with physician and administrative leadership.
- Demonstrated success in applying performance improvement methodologies and project team facilitation.
- Relevant experience in the presentation of written and oral materials interaction with Medical Leadership Administration andself-directed project completion.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware an ... View more
