Technical Data Migration Consultant

Analyst - Professional Services(Technical Data Migration Consultant)

Location:Remote or Chicago IL Burlington VT Boston MA

Every single day around the world thousands of patients are harmedfromcare delivery errors many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world our connected healthcare operations platform combines software and trusted services to empowerorganizationswith critical data insights across risk safety compliance providerlifecycleand workforce management. Our user-centric approach provides a holistic real-time view of healthcare operations connecting disparate information across the enterprise thus givingorganizationalleadership thecontextualizeddata they need to make better informed decisions.

RLDatix is truly global with over 2000 employees across the UK Europe Middle East Australia Canada and the United States. Our strategy isfueledby organic and inorganic growth that brings together the brightest minds and the latest technology including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer better healthcare for all.

Our values are in our

TEAM -It all starts with Team... we win together... with our this roleyoullcollaborate across multiple departments and teams building unified approaches that strengthen our collective impact on healthcare safety.

RESPECT- Everyone is accepted and expected to be a pro (fessional).Youlldemonstrateprofessional excellence whilst instructing and enabling teams to deliver world-class outcomes that reflect our commitment to healthcare transformation.

LEAD- We innovate to solve problems and believe that everyone can lead by making people and situations through influence andexpertise innovating solutions that make complex landscapes more navigable for our teams and clients

DELIVER- We set big goals (Rocks) and focus on making progress every measurable improvements across theorganizationwhilstmaintainingdailyfocus on systematic progress that enhances our data maturity.

What You Will Do:

In this Analyst role within Professional Services you will deliver technical solutions for customer projects by applying core knowledge of system integrations custom development and data migrations. Collaborating with project teams and clientsyoulladdress routine technical challenges support the creation of scalable service components and foster strong stakeholder -assisted workflows applyspecificconsiderations to service delivery andassistwith system testing and troubleshooting. Your analytical approach will enable you toidentifyrecurring issues and implement effective resolutions ensuring reliable high-quality outcomes that directly contribute to customer and team success.

Key Responsibilities:

Service Delivery & Client Solution Support

• Process routine customer implementation issues using established methods to ensure service delivery aligns with project requirements.

• Collaborate with colleagues and clients to respond to recurring service challenges supporting the deployment of practical solutions.

• Recognizepatterns in customer operational requests and generate effective responses that address immediate service delivery needs.

Technical Issue Diagnosis & Resolution

• Utilizediagnostic tools to examine technical incidentsimpactingteam solutions supporting the systematic investigation of faults.

• Process incident reports and create basic resolutions for routine technical issues tomaintainsystem reliability.

• Support the documentation and communication of technical resolutions sharing problem-solving knowledge with relevant team members.

AI & Automation Efficiency Implementation

• UtilizeAI-assisted workflows in routine service delivery ensuring that automation solutions are applied appropriately.

• Examine and assess service processes toidentifyautomation opportunities and support streamlined workflow adoption.

• Support the team inmaintainingoversight of critical processes where automation is introduced to preserve quality outcomes.

Stakeholder Partnership & Collaboration

• Participate in collaborative initiatives with internal teams and stakeholders supporting the delivery of tailored customer service solutions.

• Understand client needs by engaging in project discussions and clarifying requirements tofacilitatehigh-quality service outcomes.

• Support partnership efforts by contributing to shared documentation and knowledge exchanges that reinforce client relationships.

Technical Solution Development & Testing

• Build reliable technical solution components under guidanceutilizingcore programming and system integration concepts.

• Participate in system testing activities tovalidatedeveloped modules andidentifyimprovement areas for scalable delivery.

• Develop functional code and basic documentation supporting the deployment of customer-specific integrations and enhancements.

Experience You Will Need:

• 3 years of experience working with data(healthcare relevance preferred)

• 3 years of experience working with EHRs/EMRspreferred

• Familiarity with the HL7 standardstrongly recommended

• Familiaritywith a variety of database types and interfaces (Microsoft Access Oracle various text forms ODBC OLE DB)including high technicalproficiencywith Microsoft SQL servercreatingand editingcomplex queries and T-SQL scripts

• Experience with SSIS preferred

• Current Epic Bridges certification isdesirable

• Bachelors degree in computer science engineering information systems or relatedfield. Equivalent knowledge and skills obtained through a combination of education training and experience may meet this requirement.

EssentialResponsibilities:

• Establish strong relations with co-workers and clients and provide exemplary customer service by understanding and resolving issues quicklyto support tailored service solutions andparticipatein quality service delivery.

• Occasional weekend/evening hours required to support client go-live activities

• Demonstrated ability toutilizeestablished technical methods to process service delivery issues and develop practical solutions for routine customer implementation challenges.

• ProficiencyinutilizingAI-assisted solutions and automation tools to create efficiencies and support streamlined workflows in service delivery contexts.

• Ability to apply core technical knowledge to build reliable code modulesparticipatein system testing and support the creation of scalable service delivery components.

• Develop test and execute data conversion includingextracting healthcare data from various EHR systems performing transformations upon the data and importing it into target EHRs (Epic MEDITECHCerner Allscripts)

• Analyze healthcare data in HL7 CDA CSV and SQL formats for extraction transformation and import

• Participate inmeetings with multiple internal and external stakeholders to gather requirementsidentifydata conversion needs provide ongoing updates and ensure high customer satisfaction

• Provide quality assurance on data conversion work;verify dataintegrity and identify data cleanliness issuesand reconcile converted data to ensure accuracy

• Develop and update technical and business process documentation for dataconversion (internal and customer-facing)

• Work and manage support tickets independently

What You Will Gain:

As an Analyst in our Professional Services teamyoullfast-track your technical career by working alongside industry experts to deliver impactful solutions for leading hands-on experience with enterprise-grade integration data migration and customerinnovationbuilding a robust foundation in EMR technologies and complex system architectures. This role offers the opportunity to supportcutting-edgeprojects develop problem-solving skills and collaborate with multidisciplinary teams all while expanding your knowledge of healthcare mentorship and ongoing professional growth positioning yourself as a trusted technical resource in a rapidly evolving industry.

RLDatix is an equal opportunity employer and our employment decisions are made without regard to racecolor religion age gender national origin disability handicap marital status or any other status or condition.