Office of the Director (OOD)
1789 West Jefferson Phoenix Arizona 85007

Salary: $95000

Grade: 24

Closing Date: 9/17/2026

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

The Department of Economic Security Office of the Director (OOD) is seeking an experienced and highly motivated individual to join our team as a Program Administrator 2 (Senior Records Officer). The Senior Records Officer is responsible for directing the department-wide records management program including the development and oversight of the organizations record retention and disposition policies and procedures. This role involves setting policy ensuring compliance with federal and state laws relating to public records and record retention overseeing the DES Public Records Request process and providing high-level guidance on records/information management and public records fulfillment processes.

This position may offer the ability to work remotely within Arizona based upon the departments needs and continual meeting of expected performance measures.

The state of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Responsibilities include but are not limited to:
At the DES enterprise level direct the departments records and information management and public record request processes including setting strategic direction developing policies and guidelines and ensuring compliance with applicable federal and state laws including those related to record retention release and disposition.
Oversee the administration of the departments public record release process including strategic structural design of the teams across DES system upgrades and user experience of the DES Public Records Request Portal.
Provide direct supervision and performance management to the Records Program Administrator and Records Management and Retention Manager as they supervise production staff and day to day output identifying and supporting professional development opportunities.
Develop implement and monitor department-wide record retention schedules and disposition policies to ensure legal compliance and efficient records management working closely with the Records Management and Retention Manager.
Coordinate with other state/federal agencies Attorney Generals Office business partners and the public.

Knowledge of:
Records Management principles software and electronic document management systems
General system administration principles
Federal and state laws and compliance requirements relating to public records and record retention
Methods of qualitative and quantitative data analysis
Principles and practices of management
Supervision principles and practices
Principles of record retention and disposition
Project Management principles and practices

Skill in:
System administration
Troubleshooting and coordinating system issue resolution
Exceptional written and verbal communication skills to clearly convey complex information
Research and analysis
Workload management
Maintaining positive interpersonal relationships
Time management
Evaluating synthesizing and presenting information

Ability to:
Analyze situations identify goals and develop strategic plans to improve efficiency and accuracy
Proactively identify and resolve difficult or challenging problems
Organize and manage large volumes of information and coordinate large and complex projects with a high degree of accuracy
Work effectively with all levels of agency personnel and external stakeholders
Manage and motivate a team to follow procedures and maintain high standards
Adapt to evolving technology and changing regulations

The ideal candidate for this position will have:

N/A

This position may require driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Yolanda Knoriat or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation.