NZ Contract Administrator

We currently have an opportunity for a Contract Administrator. Join our Downer Direct team and play a key role in supporting the contract teams with various administrative functions to help meet the contract deliverables. Reporting to the Service Manager youll help deliver high-quality outcomes that support our essential services.

Te Kōwhiringa The Opportunity

Downer holds multiple long-term Asset Management & Facilities Management contracts with New Zealand government agencies such as the Ministry of Foreign Affairs & Trade (MFAT) Ministry of Education (MOE) and Land Information New Zealand (LINZ). These contracts involve the proactive management and delivery of facilities maintenance services operations services asset management and minor projects for all their property portfolio in New Zealand and in the Pacific.

What Youll Do (key responsibilities)

This role offers a broad scope with key responsibilities including:

• Engage and influence customers in a positive and collaborative manner that achieves the right outcomes

• Build strong and trusting relationship with client representatives and the Service Delivery Partners

• Deliver administration functions with quality and within agreed timeframes including claims invoice processing receipt reconciliation purchasing accounts payable other basic finance functions

• To provide real time administrative support to ensure the day-to-day operations purchasing and account payable functions are well supported

• Plan Co-ordinate and ensure delivery of all Planned Maintenance and Reactive Works in alignment with contractual KPIs

• Liaising with Sub-Contractors to ensure works are undertaken in alignment with KPIs and at times that work for Downer and the Site

• Being the point of contact for Sub-Contractor queries

• Communicating effectively with clients and suppliers both internal and external to produce required outcomes

• Actively seeking improvement opportunities to increase margin client satisfaction and Downers overall company standing

• To manage workloads in accordance with business requirements and in time for month end business processes

• Work collaboratively with all stakeholders and Downer team to deliver exceptional levels of service

• Assist with internal reporting and client reporting

• Openly promoting a culture of excellence

Nga pūkenga matua Important Skills (experience required)

• Deliver administration functions including invoice management and processing with quality and within agreed timeframes
• Ensure reactive jobs are triaged and have corrects assets and associated data is captured
• Co-ordinate closely with Facilities Managers to monitor schedules & KPIs
• Develop ad hoc status and progress reports
• Identify systematic issues and help develop improvements in conjunction with other team members in the Contract.
• Assist with planning and coordination of planned maintenance activities and inspections in conjunction with the Facilities Managers and customer where required
• Experience in administration scheduling or planning

• Experience working in a time pressured KPI driven environment

• Excellent communication skills in a high volume and time-based environment
• Experience of MS Dynamics and WMS advantageous
• Experience with ERPs such as SAP JDE would be advantageous
• Use of MS Office suite of software (esp. Excel and Word)

More than anything youll bring a strong work ethic a positive attitude and a commitment to delivering high-quality outcomes for our clients.

Ko wai mātou Our Organisation

At Downer we plan create and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships we manage critical infrastructure that keeps communities thriving.

Ko te take ka parekareka e koe ki te mahi ki kōnei Why you will enjoy working here

Were proud of our high-performance culture and commitment to diversity offering:

• Training and development to support and diversify your career.

• With 30% of vacancies filled internally youll find real opportunities to advance your career.

• : healthcare discounts great savings on retail purchases car purchases and much more.

• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26000 people across Australia New Zealand and the Pacific our team is made up of individuals with unique perspectives backgrounds and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

Were committed to building a team that reflects the diverse communities we serve and we welcome people of all ages genders sexual orientations cultures abilities and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry including women Aboriginal and Torres Strait Islander Peoples Māori and Pasifika Peoples veterans people with disability and neurodivergent individuals. Even if your experience doesnt align perfectly with this role wed still like to hear from you. If it feels like the right fit apply - potential counts and so do you.

If you need support or adjustments through the recruitment process just let us know were here to help you put your best foot forward.

Me pēhea ki te tono How to apply
Click APPLY and please include your CV copies of relevant licences/qualification.The reference number for this role is 729464.

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement please talk to our team.