Principal Managing Partner

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

The individual will lead and coordinate Workdays efforts across all lines of business (Sales Pre-Sales Services Marketing Product Management) orchestrating all Workday parties around a single clearly articulated three-year account/opportunity strategy

To achieve success this professional will ensure three critical elements are in place:

A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual Plan

This person will assist in all phases of the life cycle (pre-sales initial deployment and production) executing against the agreed governance model which includes assigned Executive Sponsors at each phase.

What Youll Be Doing

• Nurture C-level Relationships: Foster strong authentic connections with key C-level executives understanding their strategic vision and encouraging trust.

• Champion Customer Success: Serve as the primary advocate for customer needs proactively identifying and addressing challenges to ensure their success.

• Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workdays value proposition.

• Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales Services Product and Marketing ensuring flawless communication and a cohesive customer experience.

• Facilitate Executive Engagement: Arrange and participate in executive-level interactions encouraging open dialogue and strategic alignment.

• Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the clients evolving needs and showcasing Workdays solutions.

• Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workdays product roadmap.

• Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements ensuring high-quality service delivery and customer happiness.

Key Objectives

• Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.

• Craft and implement strategic roadmaps that drive customer success and Workday growth.

• Foster a culture of proactive customer advocacy and outstanding service delivery.

• Expand Workdays footprint within accounts through strategic upsell and cross-sell opportunities.

• Position Workday as a trusted strategic partner and innovation collaborator.

• Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan

• Engage the appropriate workmates to support account planning and feature adoption strategies

About You

Basic Qualifications

• 8 years experience of large account management leading both account and delivery teams for software vendors or global SIs.

• 5 years of experience in consulting or professional services preferably with enterprise software solutions.

• Proven track record of building and maintaining strong C-level relationships.

Other Qualifications

• Demonstrated success in driving customer happiness and achieving revenue growth.

• Ability to articulate sophisticated ideas clearly and persuasively.

• Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets

• Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation

• Experience implementing Workday is preferable.

• Fluency in English is essential.

• Fluency in German is essential if based in Germany

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

At Workday we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point please email .

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