Technical Support Analyst-(San Rafael, CA)
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Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
We are looking for a hands-on Technical Consultant with strong BizTalk expertise to act as the primary support resource for a legacy middleware platform that is being deprecated over the next five years. This is a unique Keep The Lights On (KTLO) role that combines stable system maintenance with the opportunity to get involved in the clients new Dell Boomi environment as it is built out.
During the initial 3-month phase you will work on-site with the clients architect to master the legacy systems (PEEF & BizTalk) documenting support. The long-term role will involve maintaining this legacy environment while gradually increasing your involvement in supporting the new Boomi platform
Required Skills
- .Net BizTalk Boomi Incident Management Incident Support Job Duties
- .Net BizTalk Boomi Incident Management Incident Support Job Duties
Key Responsibilities:
-Legacy System Stewardship: Act as the primary technical owner for the (PEEF) and Microsoft BizTalk platforms ensuring stability and availability.
-Incident & Maintenance Management:
-Perform day-to-day support incident response and administration. This includes occasional minor configuration changes (e.g. modifying schemas maps ports) on the BizTalk platform.
-Strategic Migration Support: Act as the legacy SME for the Boomi migration team.
-Recognize when a requested change to BizTalk should trigger a discussion about prioritizing that workflow for migration to Boomi.
-Future Platform Adoption: Proactively learn and prepare to take on support responsibilities for the new Dell Boomi integration platform as it comes online.
-Runbook Creation & Maintenance: Create and maintain the technical runbooks for the legacy systems throughout their lifecycle.
-Documentation of support activities
-Legacy System Stewardship: Act as the primary technical owner for the (PEEF) and Microsoft BizTalk platforms ensuring stability and availability.
-Incident & Maintenance Management:
-Perform day-to-day support incident response and administration. This includes occasional minor configuration changes (e.g. modifying schemas maps ports) on the BizTalk platform.
-Strategic Migration Support: Act as the legacy SME for the Boomi migration team.
-Recognize when a requested change to BizTalk should trigger a discussion about prioritizing that workflow for migration to Boomi.
-Future Platform Adoption: Proactively learn and prepare to take on support responsibilities for the new Dell Boomi integration platform as it comes online.
-Runbook Creation & Maintenance: Create and maintain the technical runbooks for the legacy systems throughout their lifecycle.
-Documentation of support activities
Qualifications:
- Strong proficiency in Microsoft BizTalk Server with hands-on experience in both administration and development tasks (schemas maps adapters). The ideal candidate is an expert who is comfortable managing a stable low-change environment.
-Strong technical background in supporting the Microsoft stack (.NET SQL Server).
-Demonstrated willingness and aptitude to learn new integration platforms is essential.
-Experience with Dell Boomi is a significant plus and will be a key part of the long-term role.
-Excellent problem-solving skills and the ability to work independently as a subject matter expert.
-Experience in documentation of support processes Job Requirements
- Strong proficiency in Microsoft BizTalk Server with hands-on experience in both administration and development tasks (schemas maps adapters). The ideal candidate is an expert who is comfortable managing a stable low-change environment.
-Strong technical background in supporting the Microsoft stack (.NET SQL Server).
-Demonstrated willingness and aptitude to learn new integration platforms is essential.
-Experience with Dell Boomi is a significant plus and will be a key part of the long-term role.
-Excellent problem-solving skills and the ability to work independently as a subject matter expert.
-Experience in documentation of support processes Job Requirements
Key Responsibilities:
-Legacy System Stewardship: Act as the primary technical owner for the (PEEF) and Microsoft BizTalk platforms ensuring stability and availability.
-Incident & Maintenance Management: Perform day-to-day support incident response and administration. This includes occasional minor configuration changes (e.g. modifying schemas maps ports) on the BizTalk platform.
-Strategic Migration Support: Act as the legacy SME for the Boomi migration team.
-Recognize when a requested change to BizTalk should trigger a discussion about prioritizing that workflow for migration to Boomi.
-Future Platform Adoption: Proactively learn and prepare to take on support responsibilities for the new Dell Boomi integration platform as it comes online.
-Runbook Creation & Maintenance: Create and maintain the technical runbooks for the legacy systems throughout their lifecycle.
-Documentation of support activities
-Legacy System Stewardship: Act as the primary technical owner for the (PEEF) and Microsoft BizTalk platforms ensuring stability and availability.
-Incident & Maintenance Management: Perform day-to-day support incident response and administration. This includes occasional minor configuration changes (e.g. modifying schemas maps ports) on the BizTalk platform.
-Strategic Migration Support: Act as the legacy SME for the Boomi migration team.
-Recognize when a requested change to BizTalk should trigger a discussion about prioritizing that workflow for migration to Boomi.
-Future Platform Adoption: Proactively learn and prepare to take on support responsibilities for the new Dell Boomi integration platform as it comes online.
-Runbook Creation & Maintenance: Create and maintain the technical runbooks for the legacy systems throughout their lifecycle.
-Documentation of support activities
Qualifications:
- Strong proficiency in Microsoft BizTalk Server with hands-on experience in both administration and development tasks (schemas maps adapters). The ideal candidate is an expert who is comfortable managing a stable low-change environment.
-Strong technical background in supporting the Microsoft stack (.NET SQL Server).
-Demonstrated willingness and aptitude to learn new integration platforms is essential.
-Experience with Dell Boomi is a significant plus and will be a key part of the long-term role.
-Excellent problem-solving skills and the ability to work independently as a subject matter expert.
-Experience in documentation of support processes
- Strong proficiency in Microsoft BizTalk Server with hands-on experience in both administration and development tasks (schemas maps adapters). The ideal candidate is an expert who is comfortable managing a stable low-change environment.
-Strong technical background in supporting the Microsoft stack (.NET SQL Server).
-Demonstrated willingness and aptitude to learn new integration platforms is essential.
-Experience with Dell Boomi is a significant plus and will be a key part of the long-term role.
-Excellent problem-solving skills and the ability to work independently as a subject matter expert.
-Experience in documentation of support processes
Desired Skills & Experience - N/A
Compensation: $63.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment ERP Solutions data warehousing Web Applications Telecommunications and medical to our clients all over the world.
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
AHU Technologies offers SAP Services, E-commerce, Web Development, SEO & Digital Marketing, Graphic Designing, Camera Surveillance, & Accounting services.
