Polo Lounge Host
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Job Location:
Beverly Hills, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who we are
Our Hotels
We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. which is an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity. When submitting your application please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2026-6089Hotel
The Beverly Hills Hotel
Division & Department
Food & Beverage - Restaurant
Job Title
Polo Lounge Host
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Polo Lounge Host you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
What youll get
As a Polo Lounge Host at The Beverly Hills Hotel here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels stays of three night at one time and up to once a year at each hotel (subject to availability and seniority terms)
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)
Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical Dental Vision Benefit
Competitive retirement scheme
As a Polo Lounge Hostat The Beverly Hills Hotel your compensation will be $31.59 per hour.
What youll do
A day in the life of our Hosts it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Host/Hostesses accomplish would be lengthy but the list below is essential to know.
Our Host/esses are responsible for spending time getting to know our guests building relationships and institutional knowledge during their day. This will include ensuring our guests receives nothing but the best experience.
Sometimes our guests have special requests and our hosts are relied upon to share that knowledge with the relevant teams. Our Host/essesanticipate our guest needs and build rapport with customers and sharing knowledge with the relevant teams.
Greets escorts and seats guest as necessary. Take reservations and conduct confirmation calls. Learn and manage the online table reservation system; adding modifying removing confirming reservations.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Host/esses are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Hosts must communicate with other departments and extended hotel team in order to ensure the alignment remains. Answer the phone in accordance with hotels standards.
The items shared are essential. However to ensure consistency our Hosts are provided with specifics on how we care for their department and our hotel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light work standing and walking frequently for up to entire work shift. Exerting up to 10 pounds of force occasionally up to 20 or more pounds occasionally exerting a negligible amount of force frequently including constantly to reach lift carry push pull grasp manipulate or otherwise move objects i.e. pieces of paper files and binders. Frequent use of computer keyboard (fingering) and computer mouse near and far acuity (vision) hearing talking. occasional frequency of bending squatting twisting and turning. As a seasonal property long hours during peak periods sometimes required.
What youll bring
Youll bring your unique personality and passion to the role and the team.
All of our employees are ambassadors of our Vision Values and culture. Our Hosts do this with all they do.
English is the primary language used in our hotel. Our Hosts must feel comfortable communicating in this language.
Attention to detail is critical for our this role.
We pride in nurturing an environment where Working Together is a must. Our Hosts/Hostesses are our biggest champions of this.
Our hotels operate nonstop this require flexibility from everyone on the team.
Job Location
USA
Location
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Barista Experience
- Bartending
- POS
- 10 Key Calculator
About Company
Discover the legendary hotels where stories are told & memories are made – from our glorious rooms & suites to extraordinary restaurants, bars, and spas.
