Federal ICT Associate (IT Support Engineer)
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
A large fast-paced organisation is seeking a reliable and service-driven Federal ICT Associate to join its IT Department. This role is focused on providing high-quality ICT support to internal users maintaining systems and networks and supporting business applications to ensure operational continuity across offices and events. The successful candidate will work closely with the ICT Manager and broader teams to deliver stable secure and responsive IT services.
This opportunity suits someone who enjoys hands-on IT support problem-solving and working in a dynamic high-pressure environment.
Key Responsibilities:
Minimum Requirements:
Technical Exposure:
Skills & Attributes:
Additional Requirements:
Whats On Offer:
Apply Now!
For more information contact:
Raees Sadek
IT Recruitment
Researcher
Key Responsibilities:
- Provide professional ICT support to staff and stakeholders across applications hardware and infrastructure.
- Install configure test and maintain networks operating systems software and system management tools.
- Perform fault finding on desktops and laptops when tickets are logged.
- Provide basic troubleshooting on LAN/WAN Wi-Fi and IP networks escalating where required.
- Set up laptops desktops printers phones and replacement equipment.
- Maintain and administer Windows Server Windows Desktop Mac OS antivirus systems and Office 365.
- Manage and respond to tickets through the service desk system ensuring timely resolution and escalation.
- Support meetings conferences and off-site events with ICT setup and testing.
- Assist with the implementation upgrading and support of business applications.
- Maintain ICT asset registers equipment records and procurement documentation.
- Obtain quotes for hardware and services and ensure that equipment is tracked and signed in/out correctly.
- Travel to regional offices for support and events when required.
Minimum Requirements:
- National Senior Certificate (Matric).
- Certificate or Diploma in IT or a related field.
- Minimum 2 years experience in an ICT / IT support role.
- Experience supporting Microsoft Office applications.
- Experience with Windows operating systems installations and troubleshooting.
- Exposure to network setups and issue resolution.
- Experience troubleshooting desktop and laptop hardware.
- Basic to intermediate knowledge of computer hardware and networking.
Technical Exposure:
- Windows Server and Desktop environments.
- Active Directory administration.
- Office 365 administration.
- LAN/WAN Wi-Fi and IP networking.
- Antivirus and endpoint protection.
- Ticketing systems and service desk workflows.
Skills & Attributes:
- Strong communication skills.
- High attention to detail.
- Excellent time management and organisation.
- Able to work independently and take initiative.
- Performs well under pressure.
- Comfortable supporting demanding users and environments.
- Additional South African language advantageous.
Additional Requirements:
- Valid drivers licence advantageous.
- Access to a reliable insured vehicle.
- High level of confidentiality integrity and professionalism.
- Ability to meet tight deadlines in a high-pressure environment.
Whats On Offer:
- Permanent role with probation period.
- Exposure to a broad ICT environment.
- Dynamic fast-paced working environment.
- Opportunity to grow within a professional IT team.
- Market-related remuneration.
Apply Now!
For more information contact:
Raees Sadek
IT Recruitment
Researcher
Required Experience:
IC
Key Skills
- Category Management
- Maintenance Planning
- ABAP
- Application Development
- Information Technology Sales
- Investment Management
About Company
Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.
