Regular Full-Time Service Advisor

We are currently hiring aService Advisorbased in ourNew Westminster Service Location!

As aService Advisoryoullbe one of the firstpeopleourcustomersmeetwhentheyreseekingadvice to protect their homes travel the worldand ensuretheyresafe on BCsroads.Youllmeet their needs byrecommendingmembershipsor travel and auto insurance.

Being a Service Advisor is your first steptowardsarewardingcareerwith BCAA.Your enthusiasm for creatingsignaturecustomerexperiences shines througheachinteractionbuilding loyallong-lastingrelationships that enableBCAA to be one of the most trusted organizations in British Columbia.

Who you are:

• A life-long learner!Youreopen to learning new concepts and new ways of working.On-the-job trainingis availablewith support from a network of leaders and colleagues.

• A problem solver who lovesa challenge. Organized yet flexible you thrive in a workplace where no two days are the same.

• You work well under pressure. Youcan balancemultiple priorities while keeping calm and polite in a fast-paced environment.

• Ateammatewho loves helping others and contributing to your community.Making a difference in someones day makes your day too!

During a typical day you will:

• Greet ourcustomersin person and over the phone topromote BCAA insurance products and services to best fit their lives including new memberships travel insurance ICBC and optional auto insurance.

• Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers

• Identifycost-saving opportunities tosupport our customers life events and future needs.

• Worktogetherwith team members to provide exceptional customer service andmeet sales goals

• Increase your industry knowledge andexpertisetowardsbecomingan Insurance Advisor.Youllparticipatein BCAAs training coursesmaintainyourannual licensing requirementsand keep up to date with the latest products and service offerings in a supportive environment.

What you bring:

• At least two years experience in asales andservice environment

• Level 1Insurance license(ora commitment tosecureyour licensewithin your first 45 daysthroughBCAA).BCAA will provide time and cover the cost.

• Completion ofAutoplanEssentials(ora commitmenttocompletewithin your first three monthsthroughBCAA.)BCAA will provide time and cover the cost.

• Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.

• Comfortable using technology includingworkingknowledge of MS Office (Word Excel PowerPoint Outlook)

• Bonus qualifications!CAIB certificationknowledge of ICBC systemsand ability to speak other languages aside from English.

By applying for this position I am giving BCAA my consent to disclose personal and employee information collected receivedcompiledor relied upon in the administration of this job selection to the Canadian Office and Professional Employees Union Local 378 in the event that a job selection grievance is initiated. This consent is providedpursuant tothe B.C. Personal Information and Protection Act and is intended only for the purpose of providing disclosure for the handling of a grievance arising from this position.

The salary range for this position is $42516.72to $53145.96and isdeterminedviajob-related knowledge skills experience certifications marketdemandand internal addition to base salary and BCAA benefits this position is eligible for a performance bonus target of 12.5% with the opportunity to earn up to 21.5%.