Senior Manager Business Operations Retail Media
Job Summary
Overview
Were Kingfisher A team made up of over 74000 passionate people who bring Kingfisher - and all our other brands: B&Q Screwfix Brico Depot Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes and we work every day to make that a reality. Join us and help shape the future of home improvement.
This is a dual mandate role owning how Retail Media and Data Monetisation (RM/DM) is planned tracked and scaled at Group level while also building the core operating platforms that make it work.
Youll align multiple banners to a shared planning framework operating cadence and performance standards giving leadership a clear trusted view of progress risks and financial outcomes. While you wont manage banner teams directly youll coordinate cross banner planning and performance to drive consistency and scale.
In parallel youll lead the development of foundational operating platforms such as CRM and Retail Media Orchestration connecting Group level ways of working with the tools that enable efficient aligned execution across the business.
Whats the job
- OwnconsolidatedGroupwide visibility of RM/DM plansperformanceand risks across banners.
- Track performance consistently against agreed commercial operational and financial metrics.
- Lead Group operating cadence including planning cyclesreviewsand governance forums.
- Surface delivery risks early and coordinate mitigation withcross functionalpartners.
- ShapeGroup levelrequirements and prioritisation for CRM and Retail Media orchestration platforms.
- Drive platform adoption across banners to support consistent planning and execution.
- ManageGroup levelpartner contracts andmonitorperformance against commitments.
What youll bring
- Experience in business operations performance management or commercial operations within complex multimarket organisations.
- Strong financial and commercial acumen including performance reporting and forecasting.
- Proven ability to design and run operating cadences and governance models.
- Skilled influencer able to manage senior stakeholders without direct line authority.
- Structured analytical and outcome focused communicator with strong executive presence.
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average around 60% of your time will involve in-person collaboration.
We value the perspectives new team members bring and encourage you to apply - even if you dont meet 100% of the requirements.
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas support experimentation and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.
Diversity & Inclusion
Our customers come from all walks of life - and so do we. Were committed to ensuring all colleagues future colleagues and applicants are treated equally regardless of age gender marital or civil partnership status ethnicity culture religion belief political opinion disability gender identity gender expression or sexual orientation.
Interested Great apply now and help us to Power the Possible.
#LI-JK1
Required Experience:
Senior Manager
Key Skills
About Company
Kingfisher plc is an international home improvement company with over 1,360 stores in nine countries across Europe. We operate under retail banners including B&Q, Castorama, Brico Dépôt, Screwfix, Tradepoint and Koçtaş, supported by a team of 77,000 colleagues