Customer Service Rep (Apparel & Fashion Advisor) On-Site
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Job Location:
Lake Mary, FL - USA
Monthly Salary:
$ 15 - 18
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:
Customer Service Rep (Apparel & Fashion Advisor) - On-SiteJob Description
The Advisor II Blended Support position interfaces with customers via inbound calls/chats/emails outbound calls/chats/emails or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding clients product or services.JOB DESCRIPTION
The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first inclusive culture and a genuine sense of belonging Would you like to join a company that earns Worlds Best Workplaces Best Company Culture and Best Companies for Career Growth awards every year Then a Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative youll join an organically diverse team from 70 countries where ALL members contribute and support each others success and well-being proudly united as game-changers. Together we help the worlds best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth were looking for more talented people to join our purpose people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. Well give you all the training technologies and continuing support youll need to succeed. Plus at Concentrix theres real career (and personal) growth fact about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Representative you will:
Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Ensure the appropriateness of social media content.
Deliver expert customer experienceswith a smile.
YOUR QUALIFICATIONS
Your skills integrity knowledge and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
Must have a high school diploma or equivalent
1 years of customer service experience required
Preferred experience with retail.Demonstrate experience & ability to uncover the right solution by asking probing questions
Demonstrate experience & ability to utilize resources and/or articles to provide correct information
Must reside in the United States and have a valid U.S. address for residence
WHATS IN IT FOR YOU
One of our companys Culture Beliefs says We champion our people. Thats why we significantly invest in our game-changers our infrastructure and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal this role youll also be provided with:
The base salary range for this position is $15.00 - $18.75/hr. (pay rate will not be below the applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location qualifications skills education experience and competencies. Benefits available to eligible employees in this role include medical dental and vision insurance comprehensive employee assistance program (EAP) 401(k) retirement plan paid time off and holidays and paid training days. We accept applications for this position on an ongoing basis.
DailyPay enrollment option to access pay early when you want it
Company networking opportunities with organized groups in the following topics: Network of Women Black Professionals LGBTQ Pride Ability (Disabilities) Dynamic ((Neurodiversity) Women in Tech OneEarth Champions and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity equity and inclusion as well as global citizenship sustainability and community support
Celebrations for Concentrix Day Game-Changer Appreciation Day Customer Service Week World Clean Up Day #MyOneEarthPromise and more
A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey we want to hear from you. Apply today and discover why over 440000 game-changers around the globe call Concentrix their employer of choice.
Location:
USA Lake Mary FLLanguage Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job the employee is regularly required to operate a computer keyboard telephone headset and other office equipment. Work is generally sedentary in nature.
If you are a California resident by submitting your information you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Eligibility to Work:
In accordance with federal law only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently this position may be performed only in the states listed here.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race color religion sex sexual orientation gender identity national origin age pregnancy or related condition disability status as a protected veteran or any other basis protected by law.
For more information regarding your EEO rights as an applicant please visit the following websites:
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan please click here.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
As a diverse, global organization, we provide customer engagement services for some of the world’s best brands. Every day, from more than 225 sites in 40 countries and across 6 continents, our staff deliver next-generation customer experience and help companies better connect with the ... View more
