The Check-In/Check-Out Representative serves as the first and last point of contact for patients creating a welcoming and professional experience from arrival to departure. This position is responsible for managing daily front-desk operations to ensure efficient patient flow and accurate documentation.
Pay Rate: $16.00 - &18.00 hourly DOE
ScheduleMonday - Thursday from 7:55am - 5:00pm Friday from 7:55am - 12:00pm
Location: Near Medical Area
Key Responsibilities:
Greet and check in patients in a friendly and timely manner
Verify and update demographic and insurance information
Collect co-pays outstanding balances and process payments accurately
Obtain required forms signatures and documentation
Schedule follow-up appointments and confirm future visits
Check out patients and provide visit summaries or instructions as needed
Answer incoming calls and assist with general inquiries
Maintain patient confidentiality and ensure compliance with HIPAA regulations
Communicate effectively with clinical staff to support smooth office operations
Qualifications:
Previous front desk or medical office experience preferred
Strong customer service and communication skills
Must be able to pass a background and drug screen
Basic knowledge of insurance verification and payment processing
Detail-oriented with strong organizational skills
Ability to multitask in a fast-paced environment
To apply please email resume to
L.K. Jordan & Associates is an equal opportunity employer.
#LKJSATX
Required Experience:
Unclear Seniority
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