Digital, Data, and Technology Trainer (18 Months FTC)

About the role

This is an exciting time to join Barnet as we grow our Digital Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. Were investing in smarter services better use of data modern technology and youll play a key part in shaping this future.

Were looking for a Digital Data and Technology (DDaT) Trainer to join our Insight & Intelligence Hub. Working with a talented team youll play a key role in equipping colleagues across the council with the skills confidence and curiosity they need to use digital tools data systems and emerging technologies effectively.

From Microsoft 365 tools to data literacy AI awareness and modern collaboration platforms youll design and deliver engaging training that helps everyone work smarter and embrace change.

This is a role where youll blend technical understanding with creative learning design. Shaping content building selfhelp resources and championing user adoption in a friendly and approachable way.

This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders work together on collaboration discovery and user testing sessions and department days.

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About you

Youre a natural communicator whos passionate about helping people build their skills and confidence. You enjoy exploring new technology breaking down complex concepts and turning them into learning experiences that work for everyone from frontline staff to senior leaders.

You will bring:

• Experience designing and delivering engaging training for diverse audiences (classroom online and selfserve).
• Confidence using digital tools including Microsoft 365 (Teams SharePoint Power BI and more).
• The ability to translate technical concepts into clear accessible language that people understand and act on.
• Strong communication and presentation skills with confidence leading sessions inperson and online.
• An analytical mindset with the ability to assess training needs identify skills gaps and evaluate impact.
• A proactive curious approach with a willingness to experiment and stay ahead of new technologies (including AI).
• A usercentred mindset supporting people through change and helping overcome barriers to adoption.

If you love helping people learn and want to play a key role in supporting digital transformation this role offers creativity variety and impact.

In this role you will:

• Design deliver and evaluate training sessions covering digital tools data literacy productivity platforms and emerging technologies.
• Create highquality learning resources including quickstart guides videos vlogs selfserve materials and classroom content.
• Translate technical concepts into userfriendly language and accessible content.
• Assess training needs identify skills gaps and work with teams across the council to plan learning programmes.
• Support the development and promotion of the Innovation & Skills Hub helping to embed a culture of curiosity and experimentation.
• Promote safe ethical and accessible use of technology including AI ensuring compliance with data protection and accessibility standards.
• Work collaboratively with colleagues in Organisational Development to maintain learning platforms and share consistent highquality content.
• Build strong relationships with strategic tech partners and leverage external opportunities (e.g. SOCITM LOTI).
• Provide troubleshooting support and guidance to users adopting new tools or ways of working.
• Drive user engagement and support the shift toward a proactive selfhelp culture across the organisation.

Youll be part of a supportive team with the opportunity to shape how Barnet builds digital and data capability across the entire workforce.