Performance Manager, Social

AboutWPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people planetclientsand communities. For more information visit .

WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit

At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:

• BeExtraordinarybyLeading CollectivelytoInspire transformational Creativity.

• Create anOpenenvironment byBalancing People and Client ExperiencesbyCultivating Trust.

• LeadOptimisticallybyChampioning Growthand DevelopmenttoMobilize the Enterprise.

Role Summary and Impact

We are currently looking for a Manager Performance to join us. You will be responsible the entire end to end of campaign management process to support WPPMedia agencies and clients.

The WPPMedia Social team is responsible for best-in-class activation across Social platforms and to help achieve campaign KPls. They are also supporting the delivery of tasks such as reporting output offer insights and recommendations across strategic planning and agency pitches.

In this role you will be responsible to manage the biddable operations across social platforms and be the single point of contact for internal and external stakeholders. You will be responsible for achieving campaign deliveries troubleshooting campaign issues providing key insights for social activations under your purview

Reporting of the role

This role reports to the Team lead

3 best things about the job:

1. Working in one of the most digitally advanced and forward-thinking media agency that is globally connected
2. The position will provide you with opportunities to challenge yourself to bring in new thinking and provide value in digital planning
3. An opportunity to work with and learn from highly experienced action-oriented media practitioners

Measures of success -

In three months:

• Become knowledgeable of the clients business ways of working key client teams and internal teams and the brand objectives for 20-21
• Seamlessly running operations on Social biddable platforms such as like Facebook Twitter Tiktok and Linkedln
• Understand client processes & liaise with the Planning and Campaign Delivery team to help plot optimization steps and opportunities
• Clear understanding of reporting requirements and ensure timely reporting to agency teams for taking effective decisions
• Regularly attend weekly/monthly calls with internal teams & clients providing status and updates on live local market plans highlight issues or best practices next steps/recommendations if any.
• Engage regularly with Search and Ad Ops team to get learnings and build cross platform strategies

In six months:

• Establish ways of working with planning team and become the go to person for social platform related queries
• Be on top of campaigns that are currently live in markets and share industry best practices or suggestions to improve the performance further
• Connect with the platform teams on a weekly/monthly basis from Facebook Twitter etc. to discuss campaign performance & issues learn about new alphas/betas align test and learn plans to achieve best-in-class results for the brand
• Continually building test and learn frameworks across all platforms ensuring tests reach significance where learnings / next steps can be communicated to clients.
• Regularly liase with the internal planning and performance team to share positive results or recommend new properties as part of the learning and scale up plan for other markets
• Gain trust and confidence of all relevant stakeholders - global and local client teams and in markets teams

In 12 months:

• Guiding planning teams on the campaign output prepare and present media recommendations for ongoing client communication plans to senior global clients for approval/ feedback
• Exceeding client KPls across all campaigns and help to grow business by suggesting new ideas and services to the biddable/market leads

Responsibilities of the role:

Day to day business management - Work across all aspects of the biddable business for client campaign operations regular analysis of live campaigns raise any alarms in case of any issues recommending new products

Biddable Excellence - Ensuring gold class delivery on campaign while following the excellence frameworks and best practices followed by the brand

Network Management - Learning how to work with multiple markets and cultures and developing a good relationship with agency and client teams across the region and globe.

Planning Input -

• Understand the clients objectives and recommend appropriate biddable plan basis the brief
• Lead biddable operations and effectively manage & optimize campaigns budgets targeting bid strategies etc. to achieve the KPI
• Analyze Competitors activity & keep a lookout for industry/category trends to recommend the right course of action
• Contribution to the campaign strategies from a biddable perspective
• Weekly/Monthly calls with internal client team on campaign performance and align on any recommendations

Reporting - Timely reporting for all biddable platforms like Facebook Google Twitter Campaign Manager Analytics etc. to the market teams and the client to take the right decisions.

Team Development: Share regular updates on new products or positive campaign results with larger team so that other markets can also adopt the learnings

What you will need:

• 3 - 5 years of operational experience across biddable social platforms such as Facebook and lnstagram LinkedIn
• Experience on platforms such as TikTok Ads Twitter and Snapchat is good to have
• Facebook Blueprint Certifications is good to have
• Up-to-date knowledge of best-in-class practices in digital marketing
• Strong analytical mindset with attention to detail around data insights and actions
• Excellent communication skills and teamwork
• Proficient in excel and PowerPoint
  
  

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard toparticular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.

Please read our Privacy Notice ( for more information on how we process the information you provide.

While we appreciate all applications received only those candidates selected for an interview will be contacted.

#LI-Promoted

Please read our Privacy Noticefor more information on how we process the information you provide.